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Big M Chevrolet
Radcliff, KY
83 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 83 reviews
January 25, 2024
Always fast friendly service, people that remember who you are and greet you with a hand shake. John in the service department is a huge help and always has a smile on his face. Quality service at a good you are and greet you with a hand shake. John in the service department is a huge help and always has a smile on his face. Quality service at a good price. I won’t trust my truck to anyone else. More
by jeffrey.jeffbbohnstedt
Employees Worked With
John
November 20, 2023
Very disappointed with sale person, was told at the beginning that they would get me a spare tire, but after I had signed papers they told me they could not supply spar tire. beginning that they would get me a spare tire, but after I had signed papers they told me they could not supply spar tire. More
by diasandlin
Employees Worked With
todd
May 14, 2022
Customer service was great! Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again. Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again. More
by gary.coy0224
Employees Worked With
Robert Smiley, Jason
February 02, 2022
DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful! how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful! More
by anthony.kinslow354
Employees Worked With
will
October 10, 2021
I would not recommend this Service Department. Keep my vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude, misleading, nothing but stress. More
by matt_man
Employees Worked With
Service
June 17, 2021
Amazing group of people at the Big M! Very helpful and easy to work with. My wife and I liked them so much after the 1st SUV we bought we are buying a 2nd one! easy to work with. My wife and I liked them so much after the 1st SUV we bought we are buying a 2nd one! More
by Coachkjones
Employees Worked With
Dan
May 13, 2021
We were in the process of purchasing the truck and they sold it right out from underneath us. I don't recommend this unethical dealership.......... sold it right out from underneath us. I don't recommend this unethical dealership.......... More
by catsmeow270
Employees Worked With
Louis
March 26, 2021
I will never purchase another vehicle from them there customer service needs help and the service department is horrible the person that calls to give you updated information on a service knows nothing a customer service needs help and the service department is horrible the person that calls to give you updated information on a service knows nothing about what is going on or can’t answer any questions . They have lied since day 1 and the manger will not call you back More
by bamasgirl75
Employees Worked With
Kate
