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Big Star Hyundai - Service Center

Friendswood, TX

4.3
838 Reviews

838 Reviews of Big Star Hyundai - Service Center

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July 25, 2025

very pleased with the work they did on my car they were courteous and very informative. More

by VICKIEJONES239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 24, 2025

Stephanie is a very nice lady. She help me and answer all my questions, she is very patient with her customers. More

by ellavanella1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Harber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 21, 2025

Brian has been great. I was assigned to him on both og my recent visits. He was knowledgeable and kept me jnformed every step of the way. When costs exceeded my available More

by ti.ray89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Big Star Hyundai responded

Thank you! We appreciate your kind words about Brian and are glad to hear you had a great experience with his customer service. We look forward to seeing you again!

July 18, 2025

Juan was patient, friendly, knowledgeable and accommodating. He communicated along the way, and was very clear. I will definitely be back! More

by BiggerFish2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

July 15, 2025

This dealership is very clean and presentable. Nice waiting room and restrooms. A very welcoming place. More

by thelma.moore02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Bilcic
Jul 15, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 07, 2025

Juan is a top notch Customer Service Specialist! I want to work with him in all my future visits! He even put my new registration sticker on the windshield! Now that’s customer service. Thank yo More

by jrinze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 05, 2025

Great service. The videos are helpful. Will be back. Thankful you provided Lyft from my work. More

by ACOXLBSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Big Star Hyundai responded

Thank you! We're grateful for your kind words and glad to hear you had such a positive experience. Your satisfaction means a lot to us!

July 01, 2025

From the sales staff to the service department they are the best. Nick my service advisor was professional and super helpful. More

by jegandara55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 30, 2025

Great customer service and easy to deal with. Always answered all of my questions and responded quickly when needing an update. More

by Adriayala0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 29, 2025

I always appreciate the work done when I come to Big Star. They never pressure you into purchasing the optional things. It’s a nice change from other places. More

by tammyeckhardt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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