Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Biggers Chevrolet

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.4
335 Reviews
Biggers Chevy – Proudly Serving Chicagoland for Over 40 Years At Biggers Chevy, we have proudly served the Chicago suburbs with new and pre-owned cars, trucks, and SUVs for more than four decades. Our full service dealership, including a top-rated service center is built around one goal: delivering industry leading customer satisfaction at every turn. We also specialize in Chevrolet commercial trucks, offering a robust inventory of plow trucks, box vans, cube vans, and dump trucks ready to go or custom ordered to fit your business needs. Looking for your next vehicle? Browse our wide selection of GM Certified and pre-owned vehicles, or build your own Chevy online and get a free price quote today at BiggersChevy.com. Remember, we pay Top Dollar for your Trade. No games, No Gimmicks, No BS add on’s, Just Good Deals from your TRUSTED local Chevy Dealership.
Contact Dealership

1385 East Chicago Street

Elgin, IL

60120

Directions

By Type

Showing 335 reviews

January 10, 2026

During drop off, had to wait 30 minutes, as service writer was busy. In that time multiple other dealership employees walked past non even acknowledged me standing there. Not even a hello. Tech wrote u More

by bhaas87
Recommend Dealer
No
Employees Worked With
YARI
Report | Print
Jan 12, 2026 -

Biggers Chevrolet responded

Hi there, we’re truly sorry to hear about your recent experience and appreciate you taking the time to share this feedback. Waiting without acknowledgment and feeling overlooked is not acceptable, and it falls short of the customer service we strive to provide at Biggers Chevrolet. Additionally, we understand your frustration regarding the missed exhaust concern, the cost of the repairs, and the lack of a vehicle wash at pickup as these are all points we take seriously. We’d appreciate the chance to review your visit in detail and work toward a resolution. Please feel free to reach out directly to our Service Manager, Mike Dellas, at 847-742-9000. We value your business and hope to earn back your trust. – The Biggers Chevrolet Team

January 07, 2026

Fast service and very friendly. Every thing was done very professionally and everyone was super friendly More

by karyndellas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Biggers Chevrolet responded

Thank you so much, Karyn, for the kind words and for choosing Biggers Chevy for your service needs! We're thrilled to hear that your visit was fast, friendly, and handled with professionalism from start to finish. We'll be sure to pass along your appreciation to Brian Pena and the rest of our service team. We truly value your trust in us and look forward to serving you again in the future.

January 05, 2026

Everything & everyone was great. I was totally satisfied. Brian is a great service & person . I plan to stick with him. Also, I think your mechanics are very knowledgable, and so is More

by JMYMACK1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coke Lafollette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Report | Print
Jan 05, 2026 -

Biggers Chevrolet responded

Thank you so much for the kind words and wonderful review! We're thrilled to hear that your experience with us was so positive and that Brian Pena made such a great impression — he's truly dedicated to taking care of our customers. We'll be sure to pass along your compliments to him and our skilled technicians as well. Your trust and loyalty mean a lot to us, and we’re honored to have you as part of the Biggers Chevy family. We look forward to seeing you again! — The Biggers Chevy Team

January 01, 2026

I made an appointment for an oil change, and they had me on my way in less than a hour. More

by kc9vfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Biggers Chevrolet responded

Thank you for the great review! We're happy to hear your oil change was quick and efficient—just the way it should be. Roger, Mike, and the rest of our service team work hard to keep things running smoothly and on time. We appreciate your trust in Biggers Chevy and look forward to helping you again at your next visit!

December 31, 2025

I asked for a full brake job estimate. The service tech lowballed the price at "around 1200 dollars". I saw a quote for just two brakes( the rear) at about $700. That would make it closer More

by B.KEATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yari Arredondo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Biggers Chevrolet responded

Thank you for your feedback, B. Keating. We sincerely apologize for the confusion and frustration regarding the brake job estimate. Clear and honest communication is something we take seriously, and it's disappointing to hear that your experience did not reflect that standard. We appreciate you bringing this to our attention, and we’ll be reviewing the situation internally to ensure better accuracy and transparency moving forward. If you're open to it, we’d like the opportunity to clarify the estimate and make things right. Please feel free to contact our service manager directly—we value your business and hope to regain your trust.

December 28, 2025

Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coke Lafollette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Westphal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dellas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Shores
Report | Print
Dec 29, 2025 -

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

December 27, 2025

Major was awesome and easy to work with highly recommend! Super nice guy very informative More

by impalaLTZlimited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Major Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Biggers Chevrolet responded

Thank you so much for the kind words, impalaLTZlimited! We’re thrilled to hear Major made your experience a great one — he truly is awesome to work with. Being informative, easygoing, and super nice is what we strive for, and we’re glad it showed. We'll be sure to pass along your recommendation to Major and the team. Thanks for choosing Biggers Chevy! #BiggersChevy #FiveStarExperience #TeamMajor

December 26, 2025

The service was excellent as expected. waiting room was clean and comfortable and I had time to look at the new cars. More

by cgold22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Westphal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Biggers Chevrolet responded

Thank you, cgold22! We're so glad to hear your service experience was excellent — just as it should be. It's great to know you found the waiting room clean and comfortable, and that you had some time to check out the new models while you were here. Bruce and the team appreciate your continued trust in Biggers Chevy! #BiggersChevy #ServiceYouCanTrust #CustomerComfort

December 23, 2025

Smooth experience left a very happy customer with a new set of wheels! I would definitely be a repeat customer! More

by lindsey24lewis88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Biggers Chevrolet responded

Congratulations on your new set of wheels, lindsey24lewis88! 🎉 We’re so happy to hear your experience was smooth and left you driving away with a smile. Bobby Mengler, Roger Gutierrez, and the entire team are thrilled to know you'd come back — that’s the best compliment we can get. Thank you for trusting Biggers Chevy — we can’t wait to welcome you back in the future! #BiggersChevy #HappyCustomer #NewWheelsNewAdventures

December 23, 2025

Easy online scheduling. Easy, friendly check-in and check-out. Great pricing for service completed. The end! More

by J.colonna
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pena
Report | Print
Dec 30, 2025 -

Biggers Chevrolet responded

We love a smooth and simple experience — and we're so glad yours was just that, J.colonna! From easy online scheduling to friendly check-in and check-out, it sounds like Brian Pena and our service team hit the mark. Great service at great pricing is what we aim for. Thanks for choosing Biggers Chevy — see you next time! #BiggersChevy #ServiceMadeSimple #FiveStarExperience

1
2
...
34