I have been very happy with Bill Dodge Kia over the last 3 years. I have purchased 2 vehicles from their Westbrook location and both from Todd Visser. In both dealings with Todd for sales he has exceeded expectations. I am pretty precise as to what I was looking for in a vehicle all the way down to color of exterior, and interior and not with a huge monthly budget. Todd was able to find me not only 1 vehicle, but a second that fit my style and personality. In both sales he has been a tremendous help making sure that It was a perfect fit and that it was something I was going to be 100% happy with. He isnt just about selling the vehicle though; when I go in for service to my vehicle he is there and is willing to chat and make sure that I am still happy, make sure the vehicle is still going great and meeting all the needs and expectations I had. He has done a tremendous job both times and any time a friend or family member mentions getting a new vehicle I tell them to go to Bill Dodge Kia in Westbrook.

Was this review helpful to you?    Yes | No Thank you

Well.... you know how some people say
"I Love this Bar"

Well.... "I love this Dealership"

I have told everyone I know to go there looking for a car.

Was this review helpful to you?    Yes | No Thank you

I have done business with Bill Dodge Kia for years now, and I have to say that time and time again they fail to maintain a high level of customer service. I believe that they are full of empty promises and once you leave the lot, you are leaving any piece of customer service behind. I find that their follow through is terrible and when you do get into a situation in the near future such as a vehicle breaking down shortly after purchase, you will get little to no help from this dealership.

I STRONGLY encourage you to seek out Rowe Kia in Auburn, ME before purchasing from this dealer. I have seen the signficant lack of customer service from this sales team first hand, and believe me when I say that it is not an isolated issue.

Was this review helpful to you?    Yes | No Thank you

I bring my two cars to Bill Dodge for service and I have always been pleased with the service; very friendly, helpful and professional. I think the rewards program is a great idea to keep customers coming back for service and a new car.

Was this review helpful to you?    Yes | No Thank you

My husband and I started looking very cautiously in January of this year. We reached Todd Visser through the internet. When we walked into Bill Dodge Kia in Westbrook on July 3rd we were happy to meet Todd in person. He already had an idea of what type of buyers we were; cautious. He was patient; not condescending at all. I would highly recommend Todd Visser and all the employees we have met so far. Thanks Bill Dodge Kia.

Was this review helpful to you?    Yes | No Thank you

One of my first purchases at this dealership back in 2009 was a Saturn. Now since Saturn is gone I have moved onto the 2012 KIA Rio5 and love the car!
John Conover has worked with me on both of these purchases and I do not see my going anywhere else for buying a car...I have no reason! I have found the easiest, friendliest, unstressful car buying dealer I've ever dealt with (that's saying a lot w/ my history of car buying).
The service dept. is just as awesome as the sales group. Friendly, accomodating, educational and fair.
I don't feel 'persued' when I enter the lot, which is excellent because I hate the swooping sales types who don't give you a chance to just browse. My questions were answered and they don't make you feel like an idiot if you ask questions. They also respect a well educated person when they walk in and know more about the car than the dealer! I study cars before I purchase them it takes a lot of time and when I go in I want them to know I know what I'm looking for and what I am willing to pay.
John worked w/ me to find what I wanted specifically and he and the finance dept worked to get me into this car with the price I was willing to pay.
I absolutely recommend shopping here and servicing your vehicles here. Very community oriented and super friendly. Best part is John is very active in following up with me on any questions and when I visit he takes extra time to say hello and he recognizes me by sight. Love this!

Was this review helpful to you?    Yes | No Thank you

The dealership is very welcoming and not high pressure. Several of our relatives have purchased vehicles from Bill Dodge so we knew they were reputable. John was a very "in the moment" sales rep. He moved with us from used car to used car, then on to the topic of leasing. Even though it was not his strength, John helped us understand the Kia lease program and with the help of Bob, we were able to match our payment needs with a brand new Kia. We were very happy with the deal, the car and the customer friendly service. We will be going back again and recommending them whenever we can.

Tim Shannon

Was this review helpful to you?    Yes | No Thank you

Found vehicle on line we were interested, Tony assisted us & was very helpful. Damien did all the paperwork with us, got us a really good finance rate. Everyone was very freindly & helpful - great group to work with.

Was this review helpful to you?    Yes | No Thank you

So far, my experience with Bill Doge has been exceptional. Friendliness of staff is outstanding. Not pushie!! Everything very clean. Outstanding dealership. Would recommend to anyone and will continue to do business there.

Was this review helpful to you?    Yes | No Thank you

We had a great experience with our new purchase of a 2012 Kia Sorento at Bill Dodge. We were treated with respect, offered a great price for our trade in and the new Kia, and all of the financing options available to us. We couldn't have asked for a better sales team to work with. We had a very specific list of options that we were looking for and they made it happen by locating just what we wanted and brining it to Maine!

Was this review helpful to you?    Yes | No Thank you