Bill Dodge Kia

We have been a customer of Bill Dodge Kia in Westbrook for years. The Kia Service Advisors are Awesome and really care about their customers. Great communication. They are very personable, which is key for years. The Kia Service Advisors are Awesome and really care about their customers. Great communication. They are very personable, which is key with dealing with customers. We have always had a good experience with our service there. Never had a bad experience in ALL the years we have been customers.. Thank you for that! More

Courteous and thorough experience. My sales person Alec Berry always takes his time and explains everything to me about my new car. My sales person Alec Berry always takes his time and explains everything to me about my new car. More

Great customer service. I wish the service department could be open Saturdays-working clients would benefit from this service. I wish the service department could be open Saturdays-working clients would benefit from this service. More

Garrett the sales guy was great to work with, helpful but not pushy. Chris, that helped me with the paperwork was great as well. He gave me the information I needed to make decisions on the extras I purchase not pushy. Chris, that helped me with the paperwork was great as well. He gave me the information I needed to make decisions on the extras I purchased. I would recommend this dealership to others. More

My experience with the dealership was absolutely amazing and all were super courteous I would love to be a part of this team. and all were super courteous I would love to be a part of this team. More

I recently had to have service on my vechile and I want to highlight the customer service, attention to detail and the care they provided! Kayla truly appreciates the customer experience! Thank you for tak to highlight the customer service, attention to detail and the care they provided! Kayla truly appreciates the customer experience! Thank you for taking such good care of my vechile and getting it in so fast! More

Service rep was polite and helpful. So far, services provided seem ok. However, the recall which prompted me to bring my car in for service today was not done due to the needed part n So far, services provided seem ok. However, the recall which prompted me to bring my car in for service today was not done due to the needed part not being available.(I would have appreciated knowing this before coming in, as I would have had the option to reschedule.) Also, though I was told the battery in my spare key fob had been replaced, this was apparently not the case, as I discovered when I arrived at home and tried the fob—it still did not work. My final concern is the very exorbitant fees charged for parts and services More

Great service , sales team was easy to work with and very helpful especially Ken Sweet. very helpful especially Ken Sweet. More

Owned Kia’s for at least 15 years due to the excellent car and service car and service More

Went in for my first oil change. Very efficient and very professional. Great experience. Will be back Very efficient and very professional. Great experience. Will be back More