Bill Fick Ford

My new car purchase experience was, by far, the most "hassle-free" I have ever had the pleasure of being a part of. Starting with my internet inquiry all the way through handling my trade-in and closing "hassle-free" I have ever had the pleasure of being a part of. Starting with my internet inquiry all the way through handling my trade-in and closing the sale, Brian Creighton was attentive and helpful. As a person who has been buying and selling vehicles for over three decades, I truly appreciate a sales associate who listens to what I want, then gets it done. No pushing, no "why don't we look at this" - just delivering what I asked for in a friendly and timely manner. Add to that the personal attention given me by Nathan Lender, in finance (who still remembered the last time I was in the dealership), and I simply couldn't ask for more! This is the second vehicle I have purchased through Hillcrest Ford, and I will undoubtedly be back when it comes time to buy my next vehicle. Beyond any doubt, I give Hillcrest Ford my highest praise and recommendation. They are awesome. More

The only problem was a mix up on the financing rate. I The only problem was a mix up on the financing rate. I blame the Ford Motor Company web page for this. It was unclear and misleading on the Ford p The only problem was a mix up on the financing rate. I blame the Ford Motor Company web page for this. It was unclear and misleading on the Ford page. We got it straight with the dealer and are very happy with the new truck. It has exceeded expectation. More

This is the 4th vehicle Ron Gunnels has sold us. Every time it has been a pleasurable experience. Mr Gunnels is always prepared and knowledgeable about what we want. He listens to our needs and works towa time it has been a pleasurable experience. Mr Gunnels is always prepared and knowledgeable about what we want. He listens to our needs and works towards meeting them. The entire staff at Hillcrest is friendly and we will continue to do business with Mr Gunnels and Hillcrest Ford. I gave Mr Gunnels the rating I did because he deserves it. More

I had a 2007 Explorer Eddie Bauer that was unfortunately in a wreck. I found a 2010 Explorer just like what I had- but better- at Hillcrest. Daniel Strickland answered every question I had thoroughly throug in a wreck. I found a 2010 Explorer just like what I had- but better- at Hillcrest. Daniel Strickland answered every question I had thoroughly through e-mail and was very pleasant to work with. Chase Ford helped us with the paperwork once I got to the dealership as Daniel was with another buyer. I appreciated the timeliness of everything; I didn't have to wait for anything. Everyone I encountered had a smile on their face. When purchasing the Explorer, the young man (I regret not remembering his name), was extremely easy to understand, friendly, and he went over everything. I was able to add extra servicing options and enjoyed the process of signing the paperwork. The dealership washed the Explorer and topped off the gas tank, Daniel installed the temporary tags, and I was ready to go! I appreciated the sincere friendliness and low-pressure experience at Hillcrest and would reccomend them to anyone looking to buy a vehicle. More

They said they had this truck at this price and they actually had it. Not other dealers who bait you and then switch. Great guys/great service. This is my second new car from Hillcrest actually had it. Not other dealers who bait you and then switch. Great guys/great service. This is my second new car from Hillcrest More

Ron Gunnels responded to my internet search for a new Ron Gunnels responded to my internet search for a new vehicle and very was prompt in answering all of my questions. His knowledge and professionalis Ron Gunnels responded to my internet search for a new vehicle and very was prompt in answering all of my questions. His knowledge and professionalism should be as asset to this dealership. More

I traded my truck in on a smaller truck and found out that the truck i bought was not big enough,so I ask the sales man if he could help in this matter and all i get is a run around.I even had 4,000 doll that the truck i bought was not big enough,so I ask the sales man if he could help in this matter and all i get is a run around.I even had 4,000 dollars that i was offering to put down on another truck, and to my surprise he said he was not able to do anything.I would not ask anybody to visit this dealer. More