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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
581 Reviews

581 Reviews of Bill Hood Chevrolet - Service Center

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August 31, 2025

Excellent service dept. Very professional, informative and makes the experience enjoyable. Would recommend purchasing from Bill Hood just for the service dept. More

by eallemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buttone, Larry
August 29, 2025

Very professional service gentleman Mark Johnston courtesy and got my vehicle in and out great turn around time. More

by TEEMYER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
August 28, 2025

I don’t like Bill Hood Chevrolet, I love Bill Hood Chevrolet. They have the best service department in the world. I do all my business with them and I’m always completely satisfied. More

by MARK1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Jenkins and Ben Thomas
August 26, 2025

I have no complaints. They are a great dealership with a great staff working there. This is the 2nd truck I've bought from Banner. More

by SGTPRESSLEY
Recommend Dealer
Yes
Employees Worked With
Rogers Serpas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

I've been going to them for nine years and they've always been thorough with explaining what was going on and what needed to be done. More

by jamesfitzmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chaucer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Lubin and the rest of the staff go the extra mile to make sure you have a good experience in the service department. More

by jking561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lubin
August 20, 2025

Extremely fast service Very friendly and informative Service writer (Coach) Mark is the greatest Always a pleasure to do business with. More

by jlang40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
August 17, 2025

My car broke down the day before I was supposed to leave town. I had it towed to Bill Hood and they really stepped up! especially Mark in the service department! He was amazing and I can't thank you enough More

by Junerosenberg2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark-Service Department
August 15, 2025

Mark Johnson handled my vehicle and communicated updates with me on a timely basis. Great experience and the repair was performed in a timely manner. Definitely recommend this dealership and Mark. More

by EDDIE.GANUCHEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
August 15, 2025

Bill was able to get my problem taken care of and I only had to wait 1 hour. Thanks Bill Charlie Allo More

by cja32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in Maintence
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