
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Thank to Steve b, Larnell, and Randell for the assistance get me in my nee ride. The kids love it. get me in my nee ride. The kids love it. More

Tim the GM and Steve the Salesman are the best in the business! I never been so impressed with a dealership and the way it's run. Steve is super Knowledgeable unlike anyone ! Super professional. Ti business! I never been so impressed with a dealership and the way it's run. Steve is super Knowledgeable unlike anyone ! Super professional. Tim is super professional and helpful! These guys are the best!! More
If you're looking for that scummy used car sales experience, look no further. Around 5 years ago we reached out about a price of a vehicle. The price we were given was fine, but they calculate experience, look no further. Around 5 years ago we reached out about a price of a vehicle. The price we were given was fine, but they calculated the tax incorrectly in the final overall pricing they gave us. We pointed this out and proved it but they refused to acknowledge the mistake or change the price. Fast forward to today and we decided to give them another chance. Before I drove an hour to see 2 Nissan Murano's I asked several questions to try and cut down on the time I was going to spend there. Most went unanswered. First question I asked when I arrived was if they allow electronic signature for financing because the vehicle was going to be purchased in my wife's name who was stuck out of state. I was assured this was no issue. Even though I showed that the Edmunds and KBB were well under what they were listing for, and I offered significantly more than those 2 sites they would not budge on cost. Fine. I asked about the other Murano and was lied too about it. I went and looked at it myself and unlike what I was told it was almost perfect cosmetically. It had fewer miles and cost less than the first Murano discussed so I kept asking why and was only told it was because of what they owned it for (suspect). The salesman (Matt) stated that he thought I was talking about a different vehicle (also suspect). Then we were talking about pricing. The sales sheet included 2 add-ons which I did not want and asked specifically about taking it off. I was told it comes with it (again by Matt). I looked it up and that was a lie. Said I did not want any add-ons and that we would use our own financing. Sales manager (Larnell) then came out and said that my wife had to be there to sign. It was at this point I got angry and said that was the first question I asked about and was told electronic signature was fine. So, they either lied about accepting electronic signature or they lied about my wife having to be there because they did not want to sell me the car because I would not allow them to rip me off. Either way, avoid Bill Kay Nissan if you don't want to have 3 hours of your day wasted or you don't want to be ripped off. More

Steve B is the epitome of a professional, and extremely knowledgeable about anything Nissan. Full of fun stories too. I have to say while they offered the usual up charges for things like paint protection knowledgeable about anything Nissan. Full of fun stories too. I have to say while they offered the usual up charges for things like paint protection and extended warranties, when I politely declined them there was no pressure. I know the dealership makes a lot of money with the add-on’s but it was refreshing to not feel pressured into buying them. Kudos to the team at Bill Kay Nissan. This is my 2nd purchase here and I’ll definitely be back. Highly recommend! More
I recently traded in the first vehicle I got from Bill Kay Nissan and I must say, this experience was as seamless as the first. Working with Lisa was absolutely amazing! Kay Nissan and I must say, this experience was as seamless as the first. Working with Lisa was absolutely amazing! More
Service at Bill Kay Nissan is exceptional. Frank, my service coordinator was kind, caring, and supportive. Routine services and newly identified issues were fully explained. I feel safe and am Frank, my service coordinator was kind, caring, and supportive. Routine services and newly identified issues were fully explained. I feel safe and am very thankful for all services provided. More

Steve was great! ! He did a great job showing me the cool features of my new Rogue. The dealership was awesome as well. They made the buying process quick and easy. Th ! He did a great job showing me the cool features of my new Rogue. The dealership was awesome as well. They made the buying process quick and easy. They offered me water and were so friendly and nice. It was a great experience at Bill Kay Nissan! Thank you so much! More

First time buyer, Steve was extremely helpful and knowledgeable during this process!!! Wouldn’t have asked for a better experience knowledgeable during this process!!! Wouldn’t have asked for a better experience More