Bill Kolb Jr. Subaru
Orangeburg, NY
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3,457 Reviews of Bill Kolb Jr. Subaru
We have been bringing our 2015 Subaru Legacy Limited here for ALL the servicing of our vehicle since we bought it. Everyone at the Bill Kolb Service dept is top notch. Stephen, the Service Rep that helped us for ALL the servicing of our vehicle since we bought it. Everyone at the Bill Kolb Service dept is top notch. Stephen, the Service Rep that helped us today, was great. He was friendly, professional, and made sure everything went smoothly. The excellent service goes beyond the superb Service Reps like Stephen. It extends to the people who greet you and take your car, to the excellent Subaru mechanics, to the people that take care of the facility. No upsells here, great service coupons, and very reasonable prices. No one else services our car except Bill Kolb Jr. service, including inspections, (we pass two other Subaru dealers and pay a toll to go Bill Kolb Jr.). Kudos to everyone at Bill Kolb Jr. Subaru Service. More
I love coming to you guys to service my Subaru because of the service specials that you guys offer, but I came in today (Saturday, June 15th) and the amount of time I waited was abysmal. I had an 11AM appoin the service specials that you guys offer, but I came in today (Saturday, June 15th) and the amount of time I waited was abysmal. I had an 11AM appointment to get my brake rotors resurfaced and brake pads replaced and I didn’t end up leaving until about 3:30PM. That’s unacceptable. I understand you maybe don’t want to hire more technicians to work on a Saturday to cut costs, but then maybe don’t allow as many appointments. There has to be some accountability and responsibility from you guys. I’m still going to continue to use you guys because the work you guys do is great and the service special coupons you guys offer are great, but you guys need to work on getting this better. Thanks. More
Started off okay, then as I'm leaving, the credit machine doesn't work. Which only led to either cash, or check.. and those most of us don't have. Get to the car, and the cabin filter is still on the floor o doesn't work. Which only led to either cash, or check.. and those most of us don't have. Get to the car, and the cabin filter is still on the floor of my car. Clearly the guys in the back did not do a thorough enough job. More
This was the best experience I’ve had buying a car - from having the vehicle I was looking for, in my price range and the buying experience was seamless. If you’re in the market for a vehicle, I would defini having the vehicle I was looking for, in my price range and the buying experience was seamless. If you’re in the market for a vehicle, I would definitely take a look into Bill Kolb Jr. as they’re excellent. I recommend and I would do business again. More
Process with Stefanie was amazing. Very attentive and gave us all the info needed and the space to make our decision. Amazing experience. Very attentive and gave us all the info needed and the space to make our decision. Amazing experience. More
The Customer Service here is top notch! I drive a half hour just to come to this exact location for service because they treat me and my Subi so great! I drive a half hour just to come to this exact location for service because they treat me and my Subi so great! More












