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Bill Korum's Puyallup Nissan

Puyallup, WA

4.8
201 Reviews

101 Valley Ave NW

Puyallup, WA

98371

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Showing 201 reviews

December 10, 2025

I had a GREAT experience. Danielle in service was stellar with service, communications and everything. More

by michellewright4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 10, 2025 -

michellewright4646 responded

Everything went smoothly.

Dec 11, 2025 -

Bill Korum's Puyallup Nissan responded

Wow, thank you for sharing your amazing experience with us! We are so glad that Daniel was able to provide stellar service and communication. It's customers like you that make our job truly rewarding. We can't wait to have you back again! #happycustomer #stellar service

December 10, 2025

Although the service department is average I’m still waiting for my part now 9 months and still no estimate of when it will be available. I know it’s not their fault but at least they could help a lot m More

by R Atlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Dec 12, 2025 -

Bill Korum's Puyallup Nissan responded

We apologize for the delay and frustration you've experienced. Rest assured, we are actively working to resolve the issue with the parts delivery delay and appreciate your patience.

December 03, 2025

some of the staff you find friendly and the rest are not. I just did service on my car and the next day my light for air filter pop up on my screen. I'm not sure if this things are check during service so th More

by doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
Dec 03, 2025 -

Bill Korum's Puyallup Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your recent service visit. Our team strives to provide top-notch service to all of our customers and we will be sure to address your concerns with our staff. We apologize for any oversight on our part and would be happy to help resolve the issue with your air filter. Please let us know if there is anything else we can do for you. Thank you for your business.

Dec 03, 2025 -

Bill Korum's Puyallup Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your recent service visit. Our team strives to provide top-notch service to all of our customers and we will be sure to address your concerns with our staff. We apologize for any oversight on our part and would be happy to help resolve the issue with your air filter. Please let us know if there is anything else we can do for you. Thank you for your business.

October 15, 2025

Great experience. Everyone I met was friendly and offered great customer service. Not pushy with sales. Considerate to your needs helped with finding options that work More

by Dani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad
October 10, 2025

Bill Korum Nissan always surpasses my expectations. Blake, in service, immediately greeted me. He was very professional and super friendly. I was in and out in less then 30 minutes. Amazing job More

by AngieH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Korum
Oct 15, 2025 -

Bill Korum's Puyallup Nissan responded

Angie, we strive for 100% satisfaction, and it is great to hear you had such a positive experience working with Blake to service your car. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

I took my 2021 Titan Platinum for an electric issue, and since it was hunting season and I needed a truck, the dealership did not hesitate to rent me a truck from Enterprise. The service is beyond my expect More

by Flowhawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Oct 09, 2025 -

Bill Korum's Puyallup Nissan responded

Hi Flowhawks, thank you for taking the time to leave a review about your positive experience working with our Service Department. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2025

The management made it right and listened to my concerns. Will go back! Thank you! More

by hloretteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anonymous
Oct 08, 2025 -

Bill Korum's Puyallup Nissan responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

at my last visit the seat controls on my driver seat was pulled a away from the side of seat and i was told that i would receive a call on Monday to let me know if the part came in to repair it. i have not More

by ira.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zinchuk
Oct 08, 2025 -

Bill Korum's Puyallup Nissan responded

Thank you so much for bringing this to our attention. I’m forwarding your comments to our Service Manager, Justin Frady. You should be hearing directly from someone soon to resolve this. If for some reason you miss a call, you can reach Justin at justinf@puyallupnissan.com or 253-848-4507, ext. 138. We look forward to resolving this immediately. Michele Ingle Owner Loyalty Manager Bill Korum's Puyallup Nissan michelei@puyallupnissan.com 253-848-4507

September 22, 2025

Whole process was quick and easy. ....mark,Steve and Kyle and Dustin were all great and fun to deal with.the receptionist and parts guy are/were great...I went back to purchase again a More

by sharko2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark,Steve,Kyle,dustin
Oct 08, 2025 -

Bill Korum's Puyallup Nissan responded

Sharko2006, we strive for 100% satisfaction, and it is great to hear you had such a positive experience working with our staff to purchase your new car. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2025

Our 2025 Rogue is being serviced at Bill Korum's Puyallup Nissan. My husband and I are in our 80s and have purchased numerous vehicles over our decades together. We can't remember having the kind of wonderfu More

by Sharon D Forslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roque Perez, Luke and Bill Korum
Oct 08, 2025 -

Bill Korum's Puyallup Nissan responded

Sharon D Forslund, we're happy to hear you had such a positive experience with our service department team! We hope to be of service to you again in the future. Additionally, don't hesitate to reach out if there's anything more we can do for you.

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