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Bird Kultgen Ford

Waco, TX

3.6
135 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 135 reviews

July 23, 2012

I GAVE THE RATING THAT I DID BECAUSE AFTER GOING TO ANOTHER DEALERSHIP AND BEING FOR THE MOST PART BLOWN OFF IT WAS NICE TO BE ABLE TO GET RIGHT IN AND TALK TO A FRENDLY SALES PERSON AND ALSO GET WHAT More

by AMARICLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERNESTO, JERRY
July 20, 2012

I was very satisfied with the service provided by BKF in Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent For More

by JoeDee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
they were efficient, professional and helpful
July 19, 2012

Great service. Earnest was persistant but not a pushy salesman. Enjoyed working with Earnest and would highly recommend him and Bird Kultgen to family and friends. More

by donniehall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramirez
July 17, 2012

I have bought many cars and trucks from BKFord and always had a great experience. Bill Bullman has always taken great care of us and makes sure that we end up in the vehicle we want. More

by herbwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
July 16, 2012

This is the 3rd vehicle I have purchased from Bird-Kultgen, don't think I would buy from anywhere else. I have always been treated with respect and a true caring for what I wanted. Thanks to yo More

by melodyenelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bullman
July 14, 2012

Working with Eric was a very pleasant experience. He's not only knowledgeable but he is a very genuine, friendly person. He honestly values his customers' time and is very prompt with appointments. Our More

by Gerald S. Neimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 13, 2012

I brought my truck in for warranty work. After the problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL More

by Colin_Lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
July 05, 2012

Mr. George was very friendly and provided us with the best care any dealership could have offered. He listened and worked diligently to get what we needed. We loved the picture on facebook and his expl More

by cwoolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony George
July 02, 2012

Dealer worked very well to help me get the exact truck I wanted. They worked well with the price and I would absolutely consider coming back for my next vehicle. More

by dustin12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 01, 2012

I gave this rating because of the Quality of service and Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales More

by tggonzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbly Divorsky