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Birmingham Luxury Motors HOOVER

Hoover, AL

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79 Reviews

1850 Southpark Dr

Hoover, AL

35244

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79 Reviews of Birmingham Luxury Motors HOOVER

December 06, 2016

Best car buying experience I have had yet! The staff were super friendly and didn't pressure you at all. Got the car I wanted at a great price and would definitely recommend this company to fri More

by Dbryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen and Jack
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors. A repeat customer is the greatest compliment and we're delighted that you will be returning! Please visit www.OskarMotors.com if we may be of any further assistance.

October 15, 2016

Great car great price I found the car I was looking for at Oskar Motors. It was advertised at a great price and when I went to look at it it was exactly as advertised in t More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors. A repeat customer is the greatest compliment, and we're delighted that you'll be returning to us when you're looking for your next car. Please visit www.OskarMotors.com if we may be of any further assistance.

September 30, 2016

Excellent Service Jack was very friendly and was very honest with me. I kept coming back to him because I knew he was saying the truth. He wanted me to know what I was More

by Christy Iwuaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Basaria
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors and its team. We maintain transparency in every transaction and we're delighted that your experience with us reflected the same. It was our pleasure doing business with you. Please visit www.OskarMotors.com if we may be of any further assistance.

August 31, 2016

Great Experience & Great Service Jack was exceptional salesman and was very patient with us during the buying process. Whenever we called and needed him to send something to our credi More

by eelliott84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors and its superstar, Jack. We're delighted that you deemed our cars and customer service worth your drive to us from MS; it was our pleasure doing business with you. Please visit www.OskarMotors.com if we may be of further assistance.

August 11, 2016

Great experience Bought a used car from Jack and he was great. Fast and easy. Not pushy. Very helpful and fair. I would recommend them to a friend. More

by Candace24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors and its superstar, Jack. It was our pleasure doing business with you. Please visit www.OskarMotors.com if we may be of further assistance.

August 03, 2016

Be extremely cautious I purchased a used car from Stephen, and NINE days later the engine threw a rod. It's now in the salvage yard. While Oskar Motors was not liable to More

by Cacater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen
Aug 22, 2017 -

Birmingham Luxury Motors HOOVER responded

We are sorry that you’ve had an unpleasant experience. Customer satisfaction is our top priority and with that goal in mind we highly recommend that our customers purchase an extended warranty. Extended warranties are an industry standard with used car purchases, especially when the manufacturer’s warranty has expired. Close to 100% of our customers take that option. Used cars are sold ‘as is’ and the only insurance you have on your purchase is extended warranty, which you opted out of. We have a fine selection of vehicles at great prices... our customers are our greatest advocates because they have such a great experience with us. But every now and then, something goes wrong with a car that could not be predicted ahead of time since it checks out fine on all counts. We’ve checked our records to confirm that you indeed got a great deal for the car when you came in on June 25th. The first time you called (on July 10), Stephen went above his call of duty when he answered your call at 3:00am on a weekend. Having confirmed with the owners that he could still offer you the extended warranty, he recommended it to you once again when you called back on July 12th. You turned that option down once again and with that embraced the risk of any unpredictable issues with your vehicle.

July 11, 2016

Good experience My husband and I just purchased a car for our teen daughter from Oskar's. Stephen was extremely easy to work with and a "no pressure" salesman which I More

by TracyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac and Stephen
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors. We hope your daughter is continuing to enjoy her car. Please visit www.OskarMotors.com if we may be of further assistance.

July 06, 2016

Wonderful Oskar Motors was great to work with! The staff was friendly and very accommodating. I would highly recommend Oskar Motors! Great Experience! Will c More

by jlf1644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors. Please visit www.OskarMotors.com if we may be of further assistance; we'd be delighted to earn your business again!

July 01, 2016

Easy buying experience As someone who does not buy cars very often and doesn't really enjoy car shopping, Oskar Motors made the experience simple and easy. They even were ab More

by jbw75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 21, 2017 -

Birmingham Luxury Motors HOOVER responded

Thank you for your 5 star review to Oskar Motors. It was our pleasure walking you through your car purchase, and hope our efficiency has turned your opinions about car shopping around. Please visit www.OskarMotors.com if we may be of further assistance.

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