Blaise Alexander Chevrolet Buick

I cannot justify even giving 1 star--We were going to purchase another Subaru Ascent and that morning my husbands Silverado failed inspection and not that fixable, so we had to do something quick and fou purchase another Subaru Ascent and that morning my husbands Silverado failed inspection and not that fixable, so we had to do something quick and found a used Silverado.--well we decided not to get the extended warranty and after that we were treated like they didn't want us there and pretty much dismissed us, part of the reason we decided against it was because of how we were getting pushed and treated-, it was like we committed a crime---it was embarrassing and if we didn't need to get another Silverado real quick I would not have had any problem walking out and looking else where and on top of that they didn't have time to print the documents so we only walked out with a bill of sale--still don't know who our lender is to give info for insurance--we feel not giving us our paperwork other than a bill of sale was strictly in retaliation because we wouldn't purchase the warranty--paperwork was supposed to be mailed--it's only been 3 business days-but that paperwork should've been mailed the same day--We just assumed that all dealerships would treat their customers the same but we were wrong--we thought they all would all be like Subaru--where they know what customer service is and treat everyone with respect to their decisions--We will never step back into that Chevy dealership--and no this had nothing to do with the sales person or the person that was with him--I felt bad for the sales man as he seemed to be put in the middle--if our paperwork isn't here tomorrow (Wed the 11th) we will have to pursue this further and am starting to suspect some kind of fraud--Not a nice way to represent Blaise Alexander-- More

Sales team was very helpful and courteous . Dealt with Eddy and Alec who were both great in my opinion they deserve a 12 out of 10 stars.couldn’t be happier Dealt with Eddy and Alec who were both great in my opinion they deserve a 12 out of 10 stars.couldn’t be happier More

you get it one advertisement online of a price and then they change it when you get there they want more than they ask on online so I wouldn’t deal with these people they change it when you get there they want more than they ask on online so I wouldn’t deal with these people More

We recently purchased a vehicle from this dealership, and unfortunately, the experience was extremely disappointing. Despite our vehicle registration being recently renewed, the staff refused to transfer our unfortunately, the experience was extremely disappointing. Despite our vehicle registration being recently renewed, the staff refused to transfer our existing license plate. Instead, they insisted we purchase a new plate and registration, which extended our time at the dealership far beyond what was necessary and resulted in an additional cost of $60. This situation was especially distressing for my mother, who has a traumatic brain injury and severe anxiety. The extended wait time and lack of accommodation caused her significant discomfort and stress. To make matters worse, the registration has still not arrived in the mail, and the temporary tag has since expired. While we were able to resubmit the registration for processing, the dealership declined to issue a new temporary tag, leaving us with a vehicle we are currently unable to drive. Overall, this dealership showed a clear lack of empathy and professionalism. Our experience suggests that the staff are more focused on upselling and profits than on customer service or creating a positive purchasing experience. I cannot in good conscience recommend this dealership to others. More

The dealership had a used car at the price I believed to be reasonable in today's market. Found it while physically shopping for a car. As soon as I entered the lot we were approached by a very rude and fou be reasonable in today's market. Found it while physically shopping for a car. As soon as I entered the lot we were approached by a very rude and found out later , arrogant salesman. The actual purchase should have been simple and fast, cash sale, no trade. It took nearly 3 hours to complete the transaction, mostly left alone in an office with three different salespeople coming in and out of the room for unknown reasons, I did an experiment. Alone in the room I stated, " I like caps, I want a cap. 30 seconds later a salesperson came into the room and handed me a baseball cap with dealer logo on it and immediately left the room. I was being surveilled by staff. Whenever I asked James a question he openly accused me of questioning his authority and or intelligence. I finally asked him to assign a different salesperson , which he did, and while doing so he apparently made accusations to his team that I was being difficult . He actually accosted me verbally after a different sales agent took over. All because I was asking questions so to understand the transaction process I understand human nature, however, while dealing with a customer a salesperson must keep their personal thoughts in check and treat a customer accordingly. With respect. I,ve purchased hundreds of vehicles in my life, this purchace ranks as the absolute worst ever. Almost three hours to hand over the cash and transfer the title and registration while being treated poorly is utterly ridiculous. So in reality, the car sold itself to me and the sales staff nearly lost the sale due to their unwarranted bad attitude . I forgive but never forget. More

BUYER BEWARE ! !! This Dealer E-Mailed me a Quoted Price, And Then INCREASED the E-Mail QUOTED PRICE BY $8000.00 ( $3000 on a "misquoted" Trade-In, and $5000 on a !! This Dealer E-Mailed me a Quoted Price, And Then INCREASED the E-Mail QUOTED PRICE BY $8000.00 ( $3000 on a "misquoted" Trade-In, and $5000 on a "NEVER OFFERED" DOWN PAYMENT !!! ), all occurring AFTER I drove over an hour each way to purchase a 2021 White RAM POWER WAGON from their lot. To Boot: While There, They Stole My Custom RAM License Plate Trim Plate, from what was to be my trade-in, and Replaced It with one of those CHEAP BLACK PLASTIC Alexander Advertising Trim Plates !!! BUYER BEWARE !!! More