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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,401 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,401 reviews

July 25, 2025

We had a great experience purchasing our car with the help of Erik at Bob Caldwell dealership. He made the entire process smooth and efficient, completing everything—from paperwork to financing—in just u More

by Bhagyeshr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Jul 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Erik has the experience and skill set and happy that he landed here at Bob Caldwell (for a second time). It's typically not everyone's favorite item to check off on their To-Do list and we get that. Try to make sure the process is as little time and effort as possible. Appreciate the feedback and thank you for being a Bob Caldwell customer. -Justin Harmon (General Manager)

July 18, 2025

Tim was wonderful during this whole process. I was able to communicate virtually and when I arrived to test the vehicle and finalize things the time it took was not as expected. Everyone worked More

by Canchola1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Erin and Jeff
Jul 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback and glad to hear your Summer was not wasted sitting at a dealership. Tim and the crew have pulled out a decent month despite the head winds and all goes back to hard work and determination. Fun to see it come together. Thank you for the business and review! -Justin Harmon (General Manager)

July 16, 2025

Tim was my sales rep and did a fantastic job getting us into our Jeep!! More

by ryan.parry80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Jul 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim is a hard worker and happy to hear customers see the same effort as his coworkers. Appreciate the endorsement and opportunity to earn your business Ryan! -Justin Harmon (General Manager)

July 12, 2025

Had a great experience at this dealership! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They answered all my questions and went above and beyond t More

by Tynjazz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik dashnaw
Jul 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's great feedback. A lot of great compliments for Erik and means a lot to me and the organization to see it. Thank you for the business and taking the time to review. -Justin Harmon (General Manager)

July 11, 2025

Tim was fantastic in every aspect of the experience. His communication was excellent and the transition from my lease to owning was seamless. Thanks Tim More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Jul 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that Jordan! Tim embodies exactly the persona that the managers and owners want customers to see when they come to Bob Caldwell. Great energy, customer centric, and willing to but in an honest effort. Always great to hear the customer's endorsement. Means a lot Jordan. Thank you for the business and review. -Justin Harmon (General Manager)

July 06, 2025

Tim diddle is Great and polite, worked well with showing what we can do to keep payments at a good rate for me. More

by Willymintz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim diddle
Jul 09, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim has come a long way since his first day here and it's great to watch folks continue to improve their process and knowledge. Appreciate the acknowledgement and the business Willy! Have a great week. -Justin Harmon (General Manager)

July 05, 2025

Both our salesman, Erick and business manager, were very easy to work with, making the event stress free. More

by ddoddvoisin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Dashnaw and Business Mgr Tom or Tim
Jul 09, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hard to make a car purchase a stress free experience but confident the staff is making the best effort. It's important that managers are not pressing the sales people to say or do something that they are not comfortable doing. The sales person's job is to work hard to represent themselves, the vehicle, and the company in order to reserve the right to ask for the sale. Thank you for sharing and thank you for giving Erik and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

June 27, 2025

Rachel was great! She really made the experience way less stressful. I don’t buy vehicles very often , and was dreading this process. She was personable, progressional More

by Fordguy529
Recommend Dealer
Yes
Employees Worked With
Rachel
Jun 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We are all confident in Rachel's abilities. She is overly conscious to take care of customers and a trait hard to find these days. Glad the pairing worked out and thank you for the business and review! -Justin Harmon (General Manager)

June 27, 2025

Derrick Philson took excellent care of us. Everyone was very friendly and considerate and didn't waste our time. They got us financing options on our budget and went out of their way to make t More

by christian0498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson, Dealership manager, finance and warranty specialist (?)
Jun 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the whole experience went smooth Christian. Derrick had just been awarded the sales person of the month last month and nice to know his process and focus on customers has not diminished. Thank you Christian for your business and review! -Justin Harmon (General Manager)

June 24, 2025

Very easy to work with even doing deal via text and over email which made everything easier More

by jacobplummer002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Jun 25, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's great and thank you Jacob! Tim is a hard worker and never afraid to roll up his sleeves. Glad to see his audience sees what we see in him. Appreciate the business and review! -Justin Harmon (General Manager)