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Bob Johnson Auto Group

Rochester, NY

4.7
201 Reviews
Call Dealership (585) 334-9440
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3817 W Henrietta Rd

Rochester, NY

14623

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201 Reviews of Bob Johnson Auto Group

October 25, 2025

Fast and Great service. Easy to work with and Made a car buying experience friendly. More

by Spicynow20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek, Ahmad
Report | Print
September 20, 2025

Communication needs improvement here, they do not get back to you quickly follow up is almost non exsintent. Left message with problems and they do not get back to you. They had product I want so I had t More

by amjorlandini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
July 31, 2025

My experience was great. Had my new car within 24 hours. Good communication, fast service More

by allergydonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark H
Report | Print
Aug 03, 2025 -

Bob Johnson Auto Group responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2025

Bob Johnson Nissan in Henrietta is the place to go! Joe and William were extremely helpful and kind! They made sure everything was ready for me when I picked up the vehicle. I highly recommend! More

by capainter7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hess and William Nichols
Report | Print
Jul 31, 2025 -

Bob Johnson Auto Group responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 04, 2025

Everybody was extremely nice and helpful here. Ahmad, Will and Derek are great. I highly recommend this dealership. More

by anainrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad, Derek, Will
Report | Print
Jul 04, 2025 -

Bob Johnson Auto Group responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

Bob Johnson Nissan has been great to work with. Service Department is excellent, and we just purchased our third vehicle from Mark Intini and couldn’t be happier with both the car and the purchase More

by SueF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Intini
Report | Print
Jun 30, 2025 -

Bob Johnson Auto Group responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

Made the process super simple and easy. Car was ready for pickup at the specified time and ensured everything was set up correctly. More

by damathwiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zechariah Nower, Derek Mills
Report | Print
June 04, 2025

Very efficient with the whole sales process. Everyone one involved was very helpful and courteous More

by jakelogs1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Houser, Mark Angelo and Matt
Report | Print
Jun 09, 2025 -

Bob Johnson Auto Group responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

I thoight they were responsive and not pushy! Listened to what I wanted and made it happen. More

by Magallipeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 18, 2025 -

Bob Johnson Auto Group responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2025

Very friendly staff from sales to finance. Very low pressure and worked with me to get the exact vehicle I wanted. 3rd vehicle I bought there and would definitely recommend them! More

by Jirving14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yanda
Report | Print
May 05, 2025 -

Bob Johnson Auto Group responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Johnson Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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