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Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY
166 Reviews
166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
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June 27, 2018
Great service The Service team was very accommodating, infirmative and thorough. I was very pleased with the service I received! Mark and Scott were great! I will d The Service team was very accommodating, infirmative and thorough. I was very pleased with the service I received! Mark and Scott were great! I will definetly call mark for all my car service needs and questions. More
by melcone
Verified CustomerEmployees Worked With
Scott, Mark Tomasino
June 26, 2018
Repair Work with me on what was needed and what can wait. Their sevise department is very good and i will continue to have them service all my car Work with me on what was needed and what can wait. Their sevise department is very good and i will continue to have them service all my car More
by robert.oddo65
Employees Worked With
Carrissa Novitske, Kevin Tucker
June 23, 2018
Inspection Just had my Suv inspected . Was done promptly with courteous service. Also always feel comfortable and in good hands when I go there. Will go back i Just had my Suv inspected . Was done promptly with courteous service. Also always feel comfortable and in good hands when I go there. Will go back if more service needed. More
by jlutzken
Employees Worked With
Carrissa Novitske, Kevin Tucker
June 21, 2018
Great service! I love going to Bob Johnson for all my vehicle needs. I’ve purchased all my vehicles there and get all my services done there! I gave them a five star I love going to Bob Johnson for all my vehicle needs. I’ve purchased all my vehicles there and get all my services done there! I gave them a five star rating because I always get five star service! Thank you! More
by AMOOCHLER
Employees Worked With
Mark Tomasino
June 18, 2018
Fast ,easy Great staff very helpful, quick turnaround on service.call back are immediate with an update. Great fair price on vehicles.would buy from again in the Great staff very helpful, quick turnaround on service.call back are immediate with an update. Great fair price on vehicles.would buy from again in the future on next purchase. More
by intensedakota45
Employees Worked With
Steve gordon, Tim Hodge, Doug Curry
June 14, 2018
used a gift certificate for car detailing service the work done was very good-lacking is friendliness and making a customer feel comfortable and even when I called a few times to schedule i was not c the work done was very good-lacking is friendliness and making a customer feel comfortable and even when I called a few times to schedule i was not comfortable with how service was More
by RLM9561
Employees Worked With
Mark Tomasino, Hailey Tharnish
June 14, 2018
Best service and sales Friendly atmosphere.Work complete in timely matter,more than willing to explain and answer questions.Finding the vehicle to fit your budget with rebat Friendly atmosphere.Work complete in timely matter,more than willing to explain and answer questions.Finding the vehicle to fit your budget with rebates,bonus . More
by JILLFOOTE12
Employees Worked With
Jim Dykstra, Mark Tomasino
June 12, 2018
Bad experience, felt taken advantage of I brought my vehicle in to be looked at for a noise in the front end and a light coming on. I was told a dealer would need to see it. When the servi I brought my vehicle in to be looked at for a noise in the front end and a light coming on. I was told a dealer would need to see it. When the service rep called and said they found the problem and quoted me for the work, I commented on how high it seemed in cost, I was told "well that is what it costs". My husband who is not able to be reached during the day could not help me with the decision. Not knowing any better and needing my car to be fixed, trusting them I said ok. When my husband got out of work and heard could not believe how much they charged us. When we went to pick up my car and discuss the bill there were no managers there to speak with and the employee there could not help us. I have spoken to many people and other mechanics that agree we were charged too much. I was told the part was expensive because it is a GM part with a life time warranty. My vehicle is a 2008 with over 120,000 miles. I would have preferred if given the choice to put a less expensive part on since I will not have this car for that many more years. I was never given the choice or even offered any less expensive options even after I commented on the expense. We had to pay the bill that day and were told to call Monday to discuss with a manager. We did call, had to leave a message. When the manager called back on Tuesday we were told because it was authorized they will not come down on price. We were told I would have had to ask for a less expensive part. Being that I do not know auto mechanics and trusted them I paid the price in the end. I work hard for my money and paying over $700 for a wheel bearing is absolutely ridiculous. I was taken advantage of! I'm extremely dissatisfied with my experience there and will no longer take my vehicle or recommend that anyone else go there as well. More
by shannonkabel
Employees Worked With
The service rep was name Steve, Mark Tomasino
June 11, 2018
Very friendly and helpful Purchased a truck from a different dealer and had an issue that these guys fixed quick and did a great job. They were very friendly and super helpful! Purchased a truck from a different dealer and had an issue that these guys fixed quick and did a great job. They were very friendly and super helpful! More
by TRAVISSTEGER
Employees Worked With
Mark Tomasino
June 11, 2018
Tire repair, Removed a nail from the back left tire and plugged the hole, seems to have worked fine. I waited in waiting room 45 minutes while work was done. Removed a nail from the back left tire and plugged the hole, seems to have worked fine. I waited in waiting room 45 minutes while work was done. More
by BDEVERY
Employees Worked With
Don’t remember, Carrissa Novitske
