Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Warranty work Excellent service advisor, Mark had a loaner pick up truck ready for me when I dropped my Denali off to have the steering box replaced. Good dealersh Excellent service advisor, Mark had a loaner pick up truck ready for me when I dropped my Denali off to have the steering box replaced. Good dealership. More
Superb service Ryan's communication with myself was superb! He kept me posted throughout the process and called me back immediately when I had a question. Thank you# Ryan's communication with myself was superb! He kept me posted throughout the process and called me back immediately when I had a question. Thank you# More
communication wouldn't tell me what was wrong with vehicle when I first went in, asked three times, (only that it was under warranty - my vehicle is 6 years old). wouldn't tell me what was wrong with vehicle when I first went in, asked three times, (only that it was under warranty - my vehicle is 6 years old). had to get into website and into "my garage" to see what warranty was still active. then had to google issue to find out the problem. More
Very, very pleased They have always done a super job of explaining what needs to be done and their technicians do the job right the first time so I have not had to bring They have always done a super job of explaining what needs to be done and their technicians do the job right the first time so I have not had to bring the car back repeatedly for the same problem More
Staff was quick and friendly! The staff at Bob Johnson was very friendly especially Mark. I was made comfortable and they went to work. I didn't have to wait long and Mark came a The staff at Bob Johnson was very friendly especially Mark. I was made comfortable and they went to work. I didn't have to wait long and Mark came and gave me an update as to where they were at with my vehicle. I love that they wash it after they are done servicing it! More
Dealership Always the best. Friendly professional great. We recommend them to all of our friends and family. The best experience of any dealership we have used i Always the best. Friendly professional great. We recommend them to all of our friends and family. The best experience of any dealership we have used in the. Country More
Awesome from the service advisor to the tech! Always a positive experience.I have never had a issue. Service and Sales have always been very accommodating. I would recommend to all my family and Always a positive experience.I have never had a issue. Service and Sales have always been very accommodating. I would recommend to all my family and friends. More
Acadia one year inspection Service was friendly and exceeded my expectation. Yes Yes Yes Future appointment was scheduled and cs washed outside of my car That was apprec Service was friendly and exceeded my expectation. Yes Yes Yes Future appointment was scheduled and cs washed outside of my car That was appreciated Not writing anything else. More
oil change, rotation tires and inspection Always a pleasure to stop in to Bob Johnsons in Leroy. The service dept. is friendly and very efficient. The wait area is pleasant and there is alway Always a pleasure to stop in to Bob Johnsons in Leroy. The service dept. is friendly and very efficient. The wait area is pleasant and there is always some coffee or cold drink available. They go over the work completed very thoroughly with you. Everyone is very friendly. More
Sales and services Excel experience great people awesome deal would recommend bob Johnson leroy everyone Jim worked with me so I could get a new truck he went above and Excel experience great people awesome deal would recommend bob Johnson leroy everyone Jim worked with me so I could get a new truck he went above and beyond More