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Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

Le Roy, NY

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166 Reviews

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

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June 11, 2018

Warranty work Excellent service advisor, Mark had a loaner pick up truck ready for me when I dropped my Denali off to have the steering box replaced. Good dealersh More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist is very pleasant., Mark Tomasino
June 06, 2018

Superb service Ryan's communication with myself was superb! He kept me posted throughout the process and called me back immediately when I had a question. Thank you# More

by BEANNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
June 05, 2018

communication wouldn't tell me what was wrong with vehicle when I first went in, asked three times, (only that it was under warranty - my vehicle is 6 years old). More

by PYKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Jun 28, 2018 -

Bob Johnson Chevrolet, Buick, GMC Truck responded

I am sorry your experience was not up to our standards. If you would provide your contact information I'd love to have a service manager reach out. Thank you!

June 04, 2018

Very, very pleased They have always done a super job of explaining what needs to be done and their technicians do the job right the first time so I have not had to bring More

by mlee0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
June 03, 2018

Staff was quick and friendly! The staff at Bob Johnson was very friendly especially Mark. I was made comfortable and they went to work. I didn't have to wait long and Mark came a More

by JANDCMEIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
June 01, 2018

Dealership Always the best. Friendly professional great. We recommend them to all of our friends and family. The best experience of any dealership we have used i More

by Captcgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Griswold, Mark Tomasino, Hailey Tharnish, Kevin Tucker
June 01, 2018

Awesome from the service advisor to the tech! Always a positive experience.I have never had a issue. Service and Sales have always been very accommodating. I would recommend to all my family and More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Casseri, Mark Tomasino
June 01, 2018

Acadia one year inspection Service was friendly and exceeded my expectation. Yes Yes Yes Future appointment was scheduled and cs washed outside of my car That was apprec More

by bfustino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel "Rod" Rodriguez, Mark Tomasino
May 31, 2018

oil change, rotation tires and inspection Always a pleasure to stop in to Bob Johnsons in Leroy. The service dept. is friendly and very efficient. The wait area is pleasant and there is alway More

by nfiorella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason smith and ryan russell
May 28, 2018

Sales and services Excel experience great people awesome deal would recommend bob Johnson leroy everyone Jim worked with me so I could get a new truck he went above and More

by hartjeff8879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dykstra, Mark Tomasino
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