Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Great Experience AAA+They where wonderful there....We will be back. Quick service...next time will have t9 bring them a treat for there great service they gave us. AAA+They where wonderful there....We will be back. Quick service...next time will have t9 bring them a treat for there great service they gave us. More
Excellent I have done this twice..pleased with service and the employees that work for Bob Johnson...what more do you want....I will always recommend Bob Johnso I have done this twice..pleased with service and the employees that work for Bob Johnson...what more do you want....I will always recommend Bob Johnson to friends and family. More
Service was great Repair was done in a timely manner, Mark and Kevin are great service persons. the car was washed, at the end of servicing, that was great. Repair was done in a timely manner, Mark and Kevin are great service persons. the car was washed, at the end of servicing, that was great. More
Dissatisfied customer Traverse is 3 months old, less than 2800 miles. This is the 4 th service issue. No support from dealer or GM. Do not feel safe in vehicle. Want it rep Traverse is 3 months old, less than 2800 miles. This is the 4 th service issue. No support from dealer or GM. Do not feel safe in vehicle. Want it replaced but no one will stand behind me. Battery dead! Told it may not be under warranty. Bunch of crap! More
Got a notice from ONStar re: emissions problem check engine This was the same problem I had two weeks prior and brought my car in to have it fixed. Came in without an app't and they worked me in.( which I appr This was the same problem I had two weeks prior and brought my car in to have it fixed. Came in without an app't and they worked me in.( which I appreciated) This time I had to make an app't for service and was disappointed that if I brought my car in I could not get a ride back to school which was five minutes away. Was going to have to wait until the end of the school day unless I had someone from school follow me out for service -which I did. This was never a problem before so I am assuming this is a policy change? Otherwise a good experience plus I had my car washed and it was ready for pick-up by noon so I went out on my lunch to pick it up. More
Very friendly and kept me updated on the status Took longer then usual, and expected because they were busier then normal. Kevin was very friendly, helpful (answered all my questions, and followed Took longer then usual, and expected because they were busier then normal. Kevin was very friendly, helpful (answered all my questions, and followed up after I left) and kept me updated on the status. More
Good Experience for Cadillac Care Appointment My Cadillac was serviced in a timely manner, and Mark Tomasino took the time to explain Cadillac Care and encouraged me to call him in the future with My Cadillac was serviced in a timely manner, and Mark Tomasino took the time to explain Cadillac Care and encouraged me to call him in the future with any questions I might have. More
Great Very thorough service. No cost for oil change and tire rotation. Very comfortable waiting area. Everyone is very professional and friendly. Coupon mad Very thorough service. No cost for oil change and tire rotation. Very comfortable waiting area. Everyone is very professional and friendly. Coupon made inspection cost only a dollar. More
Service Very satisfied with my service call on May 3rd at your shop in Leroy, NY. I sat for 1 1/2 hrs. In a comfortable lounge and also went for a walk outsid Very satisfied with my service call on May 3rd at your shop in Leroy, NY. I sat for 1 1/2 hrs. In a comfortable lounge and also went for a walk outside while waiting. More
Fast and Friendly My vehicle was serviced, staff was friendly and the vehicle was finished 1/2 an hour before requested. Added bonus, they wash your vehicle every time My vehicle was serviced, staff was friendly and the vehicle was finished 1/2 an hour before requested. Added bonus, they wash your vehicle every time you bring it in, even for an oil change!! More