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Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

Le Roy, NY

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166 Reviews

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

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December 16, 2018

Oil change and tire rotation Bob Johnson LeRoy is a great facility. I leased my 2015 Silverado from there and from the salesman to the service department I've always had great luc More

by edmcdonald69420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hailey Tharnish
December 03, 2018

Good and fast service installing set of (4) new tires Excellent service, Prompt and good. Coffee hot and fresh I was kept informed as to progress of work being done. Price was competitive with outside tir More

by bbristol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Reifsteck
November 27, 2018

Always in great hands with mechanic Mr Douglas Green . Mr. Green has always been the mechanic to care for my car ever since I switched to Bob Johnson. He is very knowledgable , give full attention to my More

by CROCKER0
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mr Douglas Green
November 27, 2018

Great service Went for inspection and tire sensor was quick and did not try to sell anything else will continue to go there for all my service needs More

by WEAVS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
November 24, 2018

warranty battery replacement the battery on our 13 month old (new) vehicle died- it was replaced for free. hopefully the new one last for several years (don't build them like the More

by bad battery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel "Rod" Rodriguez
November 14, 2018

Phil made my experience worth the time Customer service means everything - and its rarely experienced as it should be. Thanks to Phil a very frustrating situation did not make my days miser More

by jodyacarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Reifsteck
November 04, 2018

friends & people I didn't know liked my new car! They liked the make & style, color. Friends & people I didn't know ended up buying a Buick Encore . One person I have coffee with went out & ended up More

by JSNELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dykstra
October 29, 2018

Usually very satisfied with service BUT I am usually very satisfied with service at Bob Johnson BUT this last time I discovered on the second day of having the loaner car that it had expired More

by ESOUTHALL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve ? in service, Hailey Tharnish
October 28, 2018

Good on oil change; questionable on tires 2018 Chevy with Michelin tires-18000 miles; wanted to sell me new tires; said they were wearing fast; I declined purchase; don't need new More

by rpartise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know; get a different service manager every time I'm there
October 25, 2018

such a struggle THE SALES STAFF I HAVE NO PROBLEM WITH THE PROBLEM IS THE SERVICE SDEPT STAFF.. ALWAYS IN A HURRY ,QUICK SNAPPY ANSWERS.. AND WHEN YOU ASK A QUESTION More

by MPLATTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Dykstra
Oct 30, 2018 -

Bob Johnson Chevrolet, Buick, GMC Truck responded

Thank you for your feedback and review! It will be helpful for us to grow and improve. If you have an issue the next time you are in please ask to speak with the service manager and we will take care of you.

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