Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Oil change and tire rotation Bob Johnson LeRoy is a great facility. I leased my 2015 Silverado from there and from the salesman to the service department I've always had great luc Bob Johnson LeRoy is a great facility. I leased my 2015 Silverado from there and from the salesman to the service department I've always had great luck ther. Unfortunately my 2nd lease I was talked into going to a different Bob Johnson location for my newest lease and I should of walked out without getting the 2018 Silverado I have now. From the deceit and lies from the salesman and from the lady in the financial department, their mess up in the payoff on my 2015 lease that cost me out of pocket a extra payment of $328 which they still haven't repaid me and because of the experience there I will never walk into that location again and will continue to tell everyone I know not to go to Bob Johnson in Greece. Hopefully LeRoy stays the way it is and doesn't become a location like Greece. More
Good and fast service installing set of (4) new tires Excellent service, Prompt and good. Coffee hot and fresh I was kept informed as to progress of work being done. Price was competitive with outside tir Excellent service, Prompt and good. Coffee hot and fresh I was kept informed as to progress of work being done. Price was competitive with outside tire dealers. More
Always in great hands with mechanic Mr Douglas Green . Mr. Green has always been the mechanic to care for my car ever since I switched to Bob Johnson. He is very knowledgable , give full attention to my Mr. Green has always been the mechanic to care for my car ever since I switched to Bob Johnson. He is very knowledgable , give full attention to my car when working on it. I never have to worry about anything. HE explains any problems that may arise in language that I Can understand. FYI- if he ver leaves Bob Johnson I. Am buying a FORD More
Great service Went for inspection and tire sensor was quick and did not try to sell anything else will continue to go there for all my service needs Went for inspection and tire sensor was quick and did not try to sell anything else will continue to go there for all my service needs More
warranty battery replacement the battery on our 13 month old (new) vehicle died- it was replaced for free. hopefully the new one last for several years (don't build them like the the battery on our 13 month old (new) vehicle died- it was replaced for free. hopefully the new one last for several years (don't build them like they use to) More
Phil made my experience worth the time Customer service means everything - and its rarely experienced as it should be. Thanks to Phil a very frustrating situation did not make my days miser Customer service means everything - and its rarely experienced as it should be. Thanks to Phil a very frustrating situation did not make my days miserable - he helped make sure I was safe and my car was fixed properly and because of him I won't go anywhere else moving forward! Thank you Phil for the great service and support 💕 More
friends & people I didn't know liked my new car! They liked the make & style, color. Friends & people I didn't know ended up buying a Buick Encore . One person I have coffee with went out & ended up They liked the make & style, color. Friends & people I didn't know ended up buying a Buick Encore . One person I have coffee with went out & ended up with a Buick Encore ( George Bower)! I told him about the service & recommend buying @ Leroy Bob Johnson. Thanks Jim More
Usually very satisfied with service BUT I am usually very satisfied with service at Bob Johnson BUT this last time I discovered on the second day of having the loaner car that it had expired I am usually very satisfied with service at Bob Johnson BUT this last time I discovered on the second day of having the loaner car that it had expired insurance and registration cards in the glove compartment. I stopped driving it and had Bob Johnson deliver my vehicle and pick up the loaner. It was an inconvenience and luckily I did not have an accident (lots of deer on the roads I travel) and did not encounter a routine traffic stop. Please ensure that all your loaner vehicles have update documents. More
Good on oil change; questionable on tires 2018 Chevy with Michelin tires-18000 miles; wanted to sell me new tires; said they were wearing fast; I declined purchase; don't need new 2018 Chevy with Michelin tires-18000 miles; wanted to sell me new tires; said they were wearing fast; I declined purchase; don't need new More
such a struggle THE SALES STAFF I HAVE NO PROBLEM WITH THE PROBLEM IS THE SERVICE SDEPT STAFF.. ALWAYS IN A HURRY ,QUICK SNAPPY ANSWERS.. AND WHEN YOU ASK A QUESTION THE SALES STAFF I HAVE NO PROBLEM WITH THE PROBLEM IS THE SERVICE SDEPT STAFF.. ALWAYS IN A HURRY ,QUICK SNAPPY ANSWERS.. AND WHEN YOU ASK A QUESTION ABOUT THE SERVICE YOU JUST HAD THEY GET DEFENSIVE. MY WIFE ISNT HAPPY EITHER More