Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
horrible customer service with that call center . In ROc & l Was told I had antifreeze mixing in with the oil and may need a new motor, turned out not to be true , but my Sierra needed it’s second set of injecto Was told I had antifreeze mixing in with the oil and may need a new motor, turned out not to be true , but my Sierra needed it’s second set of injectors put in it . First set were at 30k this set was at 70k miles , at 765.00$ not happy with GMC . I’m not a complainer but I thought those injectors were covered under the power train warrant but they were not . Just goes to show how confident GM is in there parts . More
Awesome!! Great service!! Great prices!! Suggested future maintenance but didn't try forcing immediate repairs!! Friendly faces!! Comfortable waiting room!! De Great service!! Great prices!! Suggested future maintenance but didn't try forcing immediate repairs!! Friendly faces!! Comfortable waiting room!! Definitely would recommend to Family and Friends!! More
did the job in the time and estimate qouted Completely satisfied with the oil and oil filter change and tire rotation. Also recommended other maintenance items that where needed. They keep trac Completely satisfied with the oil and oil filter change and tire rotation. Also recommended other maintenance items that where needed. They keep track of these items and give estimates to complete them. total car care. More
Oil change and tire rotation I like the service i get and they are always friendly. Except when I told them of an issue of a rattling noise under my car he said he couldn't find a I like the service i get and they are always friendly. Except when I told them of an issue of a rattling noise under my car he said he couldn't find anything wrong. So the tech test drove it. Said he still didn't hear anything. Yet when I got in the car to leave the air was on full blast and the radio was loud. Still have the rattle. So I know it wasnt checked. Looked myself and there is a loose muffler bracket. Fixed it myself More
Good people...quick and professional service! Drive out of my way to come here because it’s quick, relaxing and I know I get the best service. To me it’s well worth the trip! Drive out of my way to come here because it’s quick, relaxing and I know I get the best service. To me it’s well worth the trip! More
Excellent customer service! Although my truck was just outside the warranty, there were two issues they addressed without question. They provided a loaner vehicle that was brand Although my truck was just outside the warranty, there were two issues they addressed without question. They provided a loaner vehicle that was brand new, which with our busy lives is a benefit, and allows the dealership to effectively use their time diagnosing and solving the problem. The team at Bob Johnson LeRoy was polite, professional and the general appearance of them as well as the building/grounds emphasized what it means to be an A+ dealership. Thank you More
GMC Sierra oil change I went in for an oil change and during the inspection they found that the brakes are getting to the point of needing replacement. Steve took the time I went in for an oil change and during the inspection they found that the brakes are getting to the point of needing replacement. Steve took the time to put together an estimate for the front and rear brake replacement. That allows me to work up a plan for when I can get it done. Thanks Steve. I like getting my vehicle taken care of at BobJohnson GMC LeRoy NY. More
Horrible experience at service On two separate occasions they were more concerned about finding more things wrong with the vehicle then completing the work that I nishil initially w On two separate occasions they were more concerned about finding more things wrong with the vehicle then completing the work that I nishil initially went in for. I Won't Go Back More
Always on time and professional Always have had good experience with sales and service at this dealership. Service always delivered as promised. Would recommend this dealership to ot Always have had good experience with sales and service at this dealership. Service always delivered as promised. Would recommend this dealership to others for service and sales. More
Round 3 Went well as usual, fairly short wait time.They even had a software update. For trans ecm, an switch. Ya the little things, that they catch. An good Went well as usual, fairly short wait time.They even had a software update. For trans ecm, an switch. Ya the little things, that they catch. An good people, make the place what it is! Keep up the good work! More