
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Great experience Great experience, everyone I met with was friendly, helpful and excited to help me find a car that was right for me. Will definitely recommend Great experience, everyone I met with was friendly, helpful and excited to help me find a car that was right for me. Will definitely recommend More
Great experience. Professional. Efficient! Went in to get an estimate on a new lease. Chris worked with me on what I wanted & found several rebates to keep my payment low. Tim took his time sho Went in to get an estimate on a new lease. Chris worked with me on what I wanted & found several rebates to keep my payment low. Tim took his time showing us all of the features & how to use them. Great experience. Would highly recommend Bob Johnson. More
Too long of a wait time Was there for 2 and a half hours for a simple oil change that I had an appointment for. Should have been in and out on less then an hour. And was neve Was there for 2 and a half hours for a simple oil change that I had an appointment for. Should have been in and out on less then an hour. And was never told it would be that long or have an update. I'll go to Doyle next time . Quicker service and closer to home even though we have bought multiable vehicles from Bob johnsons. More
Love this dealership! I have used Bob Johnson for all my cars, whether buying or leasing. They always make it easy and quick. We worked with Len this time. He's an awesome I have used Bob Johnson for all my cars, whether buying or leasing. They always make it easy and quick. We worked with Len this time. He's an awesome salesman, very honest and relatable. No doubt we will be back for future car needs! More
Service The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know th The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know they had the part there so that wasn't their "excuse." I DID NOT appreciate being made to use a truck for a loaner. I am 82 yrs. & did not like having to struggle to get into the truck. Don't see why you can't offer some sort of sedan to your customers. VERY disappointed w/this part of the service. More
GREAT SERVICE We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. More
Cruze It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. More
Inspection I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 1-2 Months this year. I have Verizon "HUM" on this vehicle and nothing indicated that the computer was read. Maybe if the State raised the inspection fee to $178.00 more vehicles would pass. More
2019 Colorado When looking for my new truck I checked out other dealers first and then returned to Bob Johnson’s when I was ready to buy . I’ve bought 4 vehicles fr When looking for my new truck I checked out other dealers first and then returned to Bob Johnson’s when I was ready to buy . I’ve bought 4 vehicles from Ann Lakes always thought I was getting s fair deal More
My new truck! We were long time customers of another dealership. We decided to try Bob Johnson’s. What a great decision! Great selection, the entire staff is very We were long time customers of another dealership. We decided to try Bob Johnson’s. What a great decision! Great selection, the entire staff is very organized. Mike (our salesman) was great. He made the whole experience very comfortable. Alex was very helpful too with the technology. Thanks! More