Bob Johnson Toyota
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My sales rep was Ryan Stevens, and he was AMAZING! ! We never felt pressured, and he was so patient with us. He gave us a nice deal on a 2025 Rav4. Everybody at the store was so friendly. I was afrai ! We never felt pressured, and he was so patient with us. He gave us a nice deal on a 2025 Rav4. Everybody at the store was so friendly. I was afraid I was going to deal with a pushy salesman, but that was not the case with Ryan!! Thank you, Ryan! This was the first time I was not stressed buying a car :) The store is really nice too! Very clean and had a beautiful fireplace! I highly recommend Ryan as your next sales guy!! :) He is so calm, and I am not!! lol Thanks for everything! We love the car! More
I bought 2 Rav-4s last year, and I bought a 2018 Lexus from Kodjo, he sold me all 3. Customer Service to Kodjo is number 1. I won’t buy another car from Bob Johnson, If Kodjo isn’t there. from Kodjo, he sold me all 3. Customer Service to Kodjo is number 1. I won’t buy another car from Bob Johnson, If Kodjo isn’t there. More
Great customer service. Helpful, friendly, polite, thorough. The facility itself is also nice: clean and comfortable with nice amenities. Helpful, friendly, polite, thorough. The facility itself is also nice: clean and comfortable with nice amenities. More
Last week I purchased a 2024 Toyota RAV 4 Prime. The experience could not have been more relaxing. The trade in deal was fair and accurate, and working with Jarvis Lewis as the sales representative The experience could not have been more relaxing. The trade in deal was fair and accurate, and working with Jarvis Lewis as the sales representative was a match made in heaven. Jarvis is respectful, accommodating, and made the sales anxiety-free. Congratulations to the Sales Department for retaining such a personal and professional person as Jarvis! More
Sales person did not know much about car. Service is already contacting me; why? I just got the car on one day, and the next service contacted me. I had questions for them, left a message, an Service is already contacting me; why? I just got the car on one day, and the next service contacted me. I had questions for them, left a message, and they never got back to me. The business manager tried to sell me up to $5000 of extra warranty products, when upfront I told him I was not interested. More
I had a fantastic experience at Bob Johnson Toyota, especially working with Zachary on the used car side. I came in knowing exactly what I wanted, and Zack made the entire process smooth and stress-fre especially working with Zachary on the used car side. I came in knowing exactly what I wanted, and Zack made the entire process smooth and stress-free. He was incredibly helpful with my trade-in of a Toyota RAV4, and he worked with me to get into a 2024 Tacoma that looks and drives great. His professionalism, knowledge, and no-pressure approach made a big difference. If you're looking for a dealership that treats you right and makes the process easy, I highly recommend asking for Zachary at Bob Johnson Toyota. I couldn’t be happier with how everything turned out! More
Have bought numerous Toyota's from this dealership. It has always been a great experience for me. The service dept. is hands down the best ! It has always been a great experience for me. The service dept. is hands down the best ! More


