Bob Moore Volkswagen

Amazing people amazing atmosphere! It’s truly nice to come somewhere where you are remembered and get a warm welcome when you do arrive. Snacks and refreshments are a great bonus to have now while waitin come somewhere where you are remembered and get a warm welcome when you do arrive. Snacks and refreshments are a great bonus to have now while waiting along with the coffee/ milk machine! More

Service desk person - Anthony Rounds - was Professional courteous and timely! courteous and timely! More

Always a pleasure dealing with the Allen Samuels team. Quick diagnoses of most issues and never any gotchas when it comes time to settle the bill. Quick diagnoses of most issues and never any gotchas when it comes time to settle the bill. More

Excellent service department, thorough inspection for my purchase at another dealership. Pricing was competitive and I will continue utilizing Allen's for my car servcies. purchase at another dealership. Pricing was competitive and I will continue utilizing Allen's for my car servcies. More

Had car for almost 2 weeks never called with update or returned messages. overall lack of consideration, professional and courtesy all around. Car was not ready when picked up had to be towed due to a par returned messages. overall lack of consideration, professional and courtesy all around. Car was not ready when picked up had to be towed due to a part unavailable that the service department broke during the diagnostic. More

I was treated terribly by Ryan I came in for an oil change and left with a changed oil filter old oil and a $6k bill change and left with a changed oil filter old oil and a $6k bill More

Ryan, Anthony, and Robert are so rude and sarcastic to me that I feel just like family. They listen to my stories and laugh at my jokes. Every time I drive my Wolfsburg in they are always excited to greet m that I feel just like family. They listen to my stories and laugh at my jokes. Every time I drive my Wolfsburg in they are always excited to greet me...and get a look at it...and tell me how awesome it is. The ONLY time they get more excited is when I drive the Routan SEL Premium into the service bay. They make me feel like a king! More

Everyone was very helpful and informative about my repairs. My wait time was not long and my issue resolved! I will get all my service at Allen Samuels. repairs. My wait time was not long and my issue resolved! I will get all my service at Allen Samuels. More

Purchasing a car was great but getting an oil change was a long process even with an appt. i scheduled an oil change and it took two hours. a long process even with an appt. i scheduled an oil change and it took two hours. More

The manager is absolutely amazing. Highly relational and I left feeling encouraged. It makes me want to always drive a VW! I have had a great experience every time I visit VW Edmond. I left feeling encouraged. It makes me want to always drive a VW! I have had a great experience every time I visit VW Edmond. More