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Bob Rohrman Toyota

Lafayette, IN

4.5
1,661 Reviews

3900 South Street

Lafayette, IN

47905

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1,661 Reviews of Bob Rohrman Toyota

March 17, 2023

Decent for service, but the communication on when the service is complete could be improved. My vehicle apparently was done for awhile as I went next door to get a bite to eat but got no communication th More

by MICHAEL_GARRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Mar 17, 2023 -

Bob Rohrman Toyota responded

Michael, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 17, 2023

Larry and Rohrman Toyota made purchasing. a vehicle very easy. Upfront and communicated details of this vehicle while waiting for it to get delivered. More

by Isompurdue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Mar 17, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. Larry and our team appreciate your business and hope to see you again soon!

March 17, 2023

Everything got fixed that’s what I wanted didn’t like the wait time but had to be More

by SYlvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Mar 19, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

March 17, 2023

Easy ! !! Thanks for the ease of buying , had what I wanted , quick in and out! Thanks for taking good care of me More

by melissa_m_wagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Rogers, Mike Pilkington
Mar 19, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle!

March 17, 2023

Adam Nesius has provided me with excellent sales service and insight as well as timely responses. Highly recommend him! More

by Stacy
Recommend Dealer
Yes
Employees Worked With
Adam nesius
Mar 19, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with Adam and our team. We're glad to hear we delivered such a great experience!

March 17, 2023

Great help from Matthew and this dealership! Matthew is the GOAT!!! Very knowledgeable and helpful, dealership very patient and not pushy! More

by TheRealJBunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baxter
Mar 19, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience!

March 17, 2023

Highly recommend Matthew Baxter, he was really helpful and patient with us. Would definitely be coming back again to work with him. More

by Miyukidarling
Recommend Dealer
Yes
Employees Worked With
Matt Baxter
Mar 19, 2023 -

Bob Rohrman Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Matt and we hope you enjoy your new vehicle. We truly appreciate your feedback!

March 17, 2023

We had the best experience purchasing our Kia Soul with Kylee Thompson! She is incredibly knowledgeable and helpful with the entire process and made the paperwork easy to go through. Kylee made sure we wer More

by Alane P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Mar 17, 2023 -

Bob Rohrman Toyota responded

Alane, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Kylee and our team here at Bob Rohrman Toyota are glad to have you as a customer.

March 17, 2023

How does someone summarize Kylee? She’s a ball of energy! She’s always smiling. She will single-handedly make sure if you bring kiddos along— to have them entertained, snacks, and smi More

by Nicole A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZAC KINCH, Kylee Thompson, Ben Streitmatter
Mar 17, 2023 -

Bob Rohrman Toyota responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Kylee can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 16, 2023

What can I say about Kylee. She really does show you that she does care and LOVES what she does. We have bought 6 vehicles from Kylee over the years. She will listen to you, More

by DOWILSON970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Mar 17, 2023 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Kylee was able to help, and we hope to see you again!

Mar 17, 2023 -

DOWILSON970 responded

Im sure you will after getting 6 vehicle's from Miss Kylee! As you already know Kylee is an Amazing asset to your team there at Toyota!!

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