Bob Rohrman's Gurnee Hyundai

Patient, Professional and Friendly. Very good at explaining details, Pleasant and listens well. Highly recommended. Very good at explaining details, Pleasant and listens well. Highly recommended. More

Very friendly salesperson. Felt like I got a good deal. Would highly recommend. Will consider them for my next car. Felt like I got a good deal. Would highly recommend. Will consider them for my next car. More

Dealership personnel were very accommodating to meet our needs, 2nd car we purchased and would go back again needs, 2nd car we purchased and would go back again More

Easiest car buying experience I have ever had. Thank you again for making this such a delight. Thank you again for making this such a delight. More

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 year Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to. More

Dealership never took my trade in out of my name. Sold the car and now someone in a city I have never visited is getting moving violations/tickets in my name. Called the dealership and spoke to Ron S Sold the car and now someone in a city I have never visited is getting moving violations/tickets in my name. Called the dealership and spoke to Ron Sedakis. Rude and unprofessional. Blew me off and blamed everyone from the state to the local dog catcher for the dealer not performing their duties. Looking for a vehicle, do not visit this dealership. Sales staff were great, but if the general manager is this awful at his job, I do not trust anything about them. Buy somewhere else. Will not be returning in the future and will let others know to steer clear. More

I couldn’t be more pleased with the professional treatment we received. Our sales rep (Pasha) made the process totally painless. He was incredibly patient, helpful and extremely knowledgeable! I treatment we received. Our sales rep (Pasha) made the process totally painless. He was incredibly patient, helpful and extremely knowledgeable! I even had my blue-tooth paired before I left the parking lot even though it meant Pasha standing outside on the coldest day of the year to provide guidance. Did I mention that the store manager (Dimitri) provided us a quote via email and gave us a loaner so that we would have an extra car? Keep up the great service! More

Staff was extremely friendly and knowledgeable. Also patient with who was with us! We changed our mind in the middle of our selection and Lemont had no problem with that and was just as helpful as Also patient with who was with us! We changed our mind in the middle of our selection and Lemont had no problem with that and was just as helpful as ever! More