Bob Rohrman's Gurnee Hyundai

Very good service. Took good care of me, very friendly and helpful during the purchase process. Took good care of me, very friendly and helpful during the purchase process. More

Tommy and Anthony have been great trying to track down a persistent error. While getting answers on the phone is not great, the text messaging feature works well enough. The communication on troubleshooting persistent error. While getting answers on the phone is not great, the text messaging feature works well enough. The communication on troubleshooting/finding issues (or lack there of) and the steps being taken has been good. More

Brian was great thanks for the new car really nice and quick really helpful thanks! quick really helpful thanks! More

Very friendly! And kind and Helped me get my first car! It was a Very Wonderful experience! And kind and Helped me get my first car! It was a Very Wonderful experience! More

Eliamar was great thanks for the new car really nice and quick really helpful thanks quick really helpful thanks More

Pasha did a great job finding me the perfect vehicle and he worked hard to make sure it was within my budget! he worked hard to make sure it was within my budget! More

Pasha was very helpful. Had the car I was looking for at the price I wanted. Had the car I was looking for at the price I wanted. More

Eliamar was great thanks for the new car really helpful and quick. Recommend for anyone who’s needs a new car and quick. Recommend for anyone who’s needs a new car More

Briefly Stopped in to look at the New Genesis G70 Yesterday, after testing a Kia Stinger at another dealership (Kia Stinger GT2 Is the Kia Version of a Genesis G70 Prestige with the 3.3t.) Was prompt Yesterday, after testing a Kia Stinger at another dealership (Kia Stinger GT2 Is the Kia Version of a Genesis G70 Prestige with the 3.3t.) Was promptly shown where the two new Genesis G70s are. Upon answering how ready I was to purchase a car, saying at least in the next few months but not today specifically. The salesman disappeared and was nowhere to be found for questions or to take his business card... Upon exiting the designated vehicle, I was looking at in the showroom floor, in confusion. I was given multiple looks by other salesman at their desks with no customers and not approached. Walking out there was no attempt to talk to me about the car I was looking at, and people began to make themselves look busy/avoid me which was completely abnormal to a dealership. I was then greeted by a man with an appointment to trade his Car in for something there, but asked how I was treated and explained exactly how my experience was and how I was confused where my salesman had gone and he said "okay, so this dealership is no different than a few years ago when I came, They act like you're not good enough to purchase their vehicles, even though this also is a Hyundai Dealership, F*** this place" and left. Upon reading other reviews on here, I see they pull bait-switch and ask for 5-star reviews on two websites for free floormats. Was disappointed with my first experience going to a Hyundai Dealership and would not recommend the Gurnee Location. More

Sebastian and the entire staff were understanding and a great help. I would definitely recommend this dealership. great help. I would definitely recommend this dealership. More