Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Rohrman's Gurnee Hyundai
Gurnee, IL
1,441 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond.
At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first.
At Gurnee Hyundai, We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly.
Visit Gurnee Hyundai!
Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,441 reviews
March 30, 2024
Justin, Ron, and Nate were all fantastic. We went in only planning to test drive, but as soon as I sat in the driver's seat of the Palisade (Calligraphy), I knew we'd be going home with a ne We went in only planning to test drive, but as soon as I sat in the driver's seat of the Palisade (Calligraphy), I knew we'd be going home with a new car that day. Justin was easy to talk to on our test drive and knew answers to our questions like an absolute pro even though he'd only been with the dealership for 3 weeks. Ron made sure we were taken care of and were happy with our trade in transaction. Nate handled the paperwork and financing so efficiently and managed to entertain us with conversation too! The porter and another guy who went over some initial paperwork with us, but I can't remember their names, were also wonderful. We unintentionally kept them all there after closing time but they were all so kind and professional making sure the deal got done. Thanks to the whole team working there that night!!! More
by kimmygogo
Employees Worked With
Justin, Ron, Nate
March 19, 2024
Excellent experience from start to finish. We had negotiated over the phone an amicable price on a new Kona. When we arrived, we were greeted by Sales Manager Ron and Sales Specialist Scott. T We had negotiated over the phone an amicable price on a new Kona. When we arrived, we were greeted by Sales Manager Ron and Sales Specialist Scott. They showed us the car which was prepared perfectly, in invited for a test drive which Scott answered all our questions and even set up our Blu Tooth link for the car. After the drive, all the paperwork was laid out verbetim to my phone discussion with Ron- no curve balls, exactly as presented. We agreed on price and moved onto Nate in finance who finalized the paperwork with our appraisal for our trade. It was a hassle less, informative, comfortable and "fun" experience. If you are looking for a car and pinpoint a Hyundai, this is the place to go. More
by dcoppin60532
Employees Worked With
Sales Manager Ron, Sales Specialist Scott and Finance Manager Nate.
March 16, 2024
This is the second time I have had recalls handled by your facility and I have had no issues at all! The people are polite, friendly and very helpful. Thank you! your facility and I have had no issues at all! The people are polite, friendly and very helpful. Thank you! More
by lehrer984
Employees Worked With
March 01, 2024
In gurnee it was my frist time for my car service. experience was great from making my appointment which is very easy from app,and was available very next day and Their Service is awesome. experience was great from making my appointment which is very easy from app,and was available very next day and Their Service is awesome. More
by mchaudhari85
Employees Worked With
Luke
February 05, 2024
Wow wow wow. This place was amazing. Honestly a great experience. Matt was right to the point and honest. They were so organized and professional. Highly recom This place was amazing. Honestly a great experience. Matt was right to the point and honest. They were so organized and professional. Highly recommend this dealer and Matt. More
by l.morris02
Employees Worked With
matt Knudson
January 06, 2024
Jonathan is the best! He really knows customer service! First class handling of our car and our needs. Highly recommend you go see him for service. He really knows customer service! First class handling of our car and our needs. Highly recommend you go see him for service. More
by Fury32907
Employees Worked With
Jonathan
October 28, 2023
Trust my dealer with my service needs. Highly recommend Hyundai Gurnee! Great customer service team! Highly recommend Hyundai Gurnee! Great customer service team! More
by vbroeski
Employees Worked With
October 28, 2023
My overall experience with Gurnee Hyundai has been outstanding. I’ve purchased at least 5 vehicles from them and each one has been better than the time before. outstanding. I’ve purchased at least 5 vehicles from them and each one has been better than the time before. More
by carons70
Employees Worked With
Tommy Lazzar
