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Bob Rohrman's Gurnee Hyundai
Gurnee, IL
1,441 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond.
At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first.
At Gurnee Hyundai, We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly.
Visit Gurnee Hyundai!
Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,441 reviews
October 25, 2023
Matt was an awesome salesperson, very easy to work with and not too pushy like most car salesmen I have dealt with in the past. The dealership was awesome to work with as well, they had the car I wanted r and not too pushy like most car salesmen I have dealt with in the past. The dealership was awesome to work with as well, they had the car I wanted ready for a test drive when I got there. What was online was exactly what they were offering me, no hidden items. I am very pleased would highly recommend Gurnee Hyundai to anyone else. I would also go back there myself when ready for another car. More
by sjkomperda
Employees Worked With
Richard Seiling and Matt Knudson
September 07, 2023
Tommy L. understood my frustration when I called in for service. The back hatch pumps malfunctioned for a second time and needed to be replaced. He got my car understood my frustration when I called in for service. The back hatch pumps malfunctioned for a second time and needed to be replaced. He got my car in and out in under four hours which I truly apprecated. More
by knowjesus
September 05, 2023
The best car experience EVER! We bought our Santa Fe after never having owned or driven a Hyundai. Chester Nichols was the best sales person we have worked with. He knew EVERYTHIN We bought our Santa Fe after never having owned or driven a Hyundai. Chester Nichols was the best sales person we have worked with. He knew EVERYTHING about the Santa Fe and took time to explain all the features. Chester's presentation was Amazing. Sold us on the car. He helped us to buy the car and he was clear and open about the pricing and the paperwork. Best experience we have ever had. More
by The Road Warriors
Employees Worked With
Chester Nichols
August 03, 2023
They were really friendly and made the whole buying process less stressful for me. Thank you Chester for the great conversation on documentaries while we were waiting! process less stressful for me. Thank you Chester for the great conversation on documentaries while we were waiting! More
by lindasaralara
Employees Worked With
Chester Nichols and Richard Sieling
August 03, 2023
My recall was completed, and I was informed that my new alternator, put in elsewhere, was faulty. I'm grateful to the service department for catching that so I can go back to the original repair shop to ha alternator, put in elsewhere, was faulty. I'm grateful to the service department for catching that so I can go back to the original repair shop to have it replaced. Radoslaw Chromniak was great at explaining the issue and helping get me out quickly! Great customer service! More
by scoobfan021
Employees Worked With
Radoslaw Chromniak
August 01, 2023
I do NOT recommend that you purchase a car from this dealership. They use deceptive practices- for example, they advertised a car at a certain price on this website and then added close to $5000 worth o dealership. They use deceptive practices- for example, they advertised a car at a certain price on this website and then added close to $5000 worth of "accessories" to the price once we were at the dealership'. Salesman Roger D is nothing but a con man. Additionally, their customer service is perhaps the poorest I have ever seen. Leonides, in management, is condescending and disrespectful, and he blatantly lied about the ways that cars are priced- telling us that we just don't know how things are done in this industry. He is sexist and patronizing and you will leave the dealership feeling like you need a shower from the sleaziness. This is the worst experience I have EVER had with a car dealership- and I have bought many cars. More
by Rob A
July 24, 2023
Radoslaw made me feel welcomed upon my arrival. He kept me informed on the progress and completion of the service. Well Done & Thank You He kept me informed on the progress and completion of the service. Well Done & Thank You More
by jraslawski
Employees Worked With
Radoslaw Chromniak
July 24, 2023
Tommy was great and so is Antim. We had Antim as our advisor when our motor was being replaced. We had Antim as our advisor when our motor was being replaced. More
by mgrech1012
Employees Worked With
