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Bob Rohrman's Gurnee Hyundai

Gurnee, IL

4.5
1,441 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond. At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first. At Gurnee Hyundai, We're Here for You Every Step of the Way We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly. Visit Gurnee Hyundai! Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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6251 Grand Avenue

Gurnee, IL

60031

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Showing 1,441 reviews

November 07, 2022

Anna was great to work with. Very friendly and offered a lot of options to choose from More

by Mazzano25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna H.
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

It's great to hear that Anna was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gurnee Hyundai!

November 06, 2022

We had great experience. Very family staff. Anna was a great help in finding us the right car. More

by Dylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna H.
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Thanks for sharing your thoughts about your experience with Gurnee Hyundai. We appreciate your business and hope to see you again soon!

November 05, 2022

Purchased my first Hyundai Elantra. Had a great experience with Anna. Thank you so much! More

by Dmitry Pronin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Edwards, Anna H.
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Thank you so much for your excellent review! We are so glad Anna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 05, 2022

Stay clear of this dealership. Horrible experience all around. Be aware and stay away from these scam artists. Foolishly, I thought the days of slimy car salesmen were over, More

by raiello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger De Vito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herlo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your sales experience and interaction with our team. Can you please contact me at your earliest convenience? John Kokkalis General Manager (847) 249-1300

Nov 10, 2022 -

raiello responded

John, I did reach out and spoke to you live concerning these issues and you personally told me that you would look into it and would call me back. Surprise, I never heard back from you. Perhaps you should change your automatic complaint response, but first- I suggest you clean house of your deceptive staff, starting with Roger, Leonides, and Josh. Hopefully, you will prepare a better response for the Better Business Bureau complaint I filed earlier this week against Gurnee Hyundai.

November 05, 2022

Had a phenomenal experience here at Gurnee Hyundai. Jake, Katy and Jacey was exceptional with helping me solidify my car shopping experience!! Thank you 😊 More

by Rad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Austin
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 04, 2022

Helpful and honest throughout the whole buying process. Jacob was very informative and nice to make a deal with More

by Ryliegm15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Austin
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

It's fantastic to hear that Jacob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gurnee Hyundai!

November 04, 2022

Very easy to work with. No pressure and no hassle! Made car buying a pleasurable experience. More

by Mascouten2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Zymali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna H., Billy Carrion
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2022

Super sale person (Anya) Good deal but. ..it took hours to get to see the finance guy. He needs help. More

by stevecarl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Zymali
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna H.
Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted Anna was so helpful and congratulations on your new car! We truly appreciate your business and your patience. We will share your comments with the team.

Nov 07, 2022 -

Bob Rohrman's Gurnee Hyundai responded

We are pleased to know you had a positive experience with our Sales Team. We are always striving to better our business here at Gurnee Hyundai and we appreciate your feedback. Please do not hesitate to contact us if we can be of any further assistance.

November 02, 2022

Roger Devito and Jon Edwards were the best! !! This was my first big purchase and luxury car and they both made the process so easy. I am completely grateful to have met these two men through my More

by Alexis Sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger De Vito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kokkalis, Jon Edwards, Anna H., Billy Carrion, Kevin Jovaisas
Nov 03, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Alexis, Thanks for sharing your thoughts about your experience with Gurnee Hyundai. Roger and Jon appreciate your business and hope to see you again soon!

November 02, 2022

The staff was very helpful and attentive. They helped me choose the best vehicle for my needs at a price I could afford. More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jovaisas
Nov 03, 2022 -

Bob Rohrman's Gurnee Hyundai responded

Linda, Here at Gurnee Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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