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Bob Rohrman's Gurnee Hyundai

Gurnee, IL

Overview
Employees
Reviews
Vehicles
4.5
1,441 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond. At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first. At Gurnee Hyundai, We're Here for You Every Step of the Way We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly. Visit Gurnee Hyundai! Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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6251 Grand Avenue

Gurnee, IL

60031

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Showing 1,441 reviews

April 01, 2023

Pasha and John help us to get new Hyundai Tucson. Great experience and exploration of features of a car More

by nitsapetalidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pasha Nazarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Domczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kokkalis, Billy Carrion, Kevin Jovaisas
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Apr 01, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Congratulations on your new Hyundai Tucson! It is wonderful to know that you had a great experience here at Gurnee Hyundai and that our Sales Team ensured you were well-informed of the features of your new vehicle. We hope to do business with you again.

Apr 03, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gurnee Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2023

Sebastian was very helpful in finding us our new vehicle. He helped us narrow down our choices to a car he really loved. More

by adaferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha Nazarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Domczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kokkalis, Billy Carrion, Kevin Jovaisas
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Apr 02, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Thank you for sharing this 5-star rating with us, Ada. We're glad you were pleased with our team's hard work during your visit at Gurnee Hyundai. Have a fantastic day.

March 31, 2023

William was great when you go ask for him and he will definitely take care of you More

by Nile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
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Mar 31, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Thank you so much for the 5-star rating and review, Nile. Our Sales Team greatly appreciates you choosing to visit us at Gurnee Hyundai.

March 30, 2023

First time in and loved it; Tommy Lazzar was very professional, helpful and really knows the business! you'll be seeing a lot more of me... More

by porsi@remaxshowcase.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lazzard
Report | Print
Mar 31, 2023 -

Bob Rohrman's Gurnee Hyundai responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Gurnee Hyundai.

March 30, 2023

The dealer made it very easy to purchase a vehicle. I will consider them for my future purchases More

by Keith C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eliamar Soriano Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Hello Keith, we are glad you enjoyed a great experience working with our Sales Team at Gurnee Hyundai. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

March 29, 2023

Gave them time to respond and nothing. Bought a car and made it aware that I thought brakes were bad. They told me the technician said it’s ok. Only had 2mm of brakes and was lied to. Th More

by HonestTech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pasha Nazarov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Hello, Thank you so much for sharing your recent experience at Gurnee Hyundai. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Thank you, John Kokkalis General Manager (847) 249-1300We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 02, 2023 -

HonestTech responded

It’s ok you had 3 weeks to make this right. It’s to late. Tell your sales men not to lie about your cars. It’s as simple as that! Hope your dealership loses a lot of business over the lack of transparency.

March 29, 2023

Eliamar and Roger were really good help thanks for the new Elantra really excited thanks More

by vs.andreev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliamar Soriano Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kokkalis, Billy Carrion
Report | Print
Mar 29, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Thanks for sharing your thoughts about your experience with Gurnee Hyundai. Eliamar, Roger, and our team appreciate your business and hope to see you again soon!

March 28, 2023

Pasha, Sebastian and Leonides took exceptional care of us tonight! We would recommend Gurnee Hyundai to anyone looking for a vehicle. We will definitely be back. Thank you for the excellent customer service! More

by jmelyn15
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha Nazarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Domczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Thank you for the wonderful review! Our Sales Team is thrilled to read that you had an excellent experience here at Gurnee Hyundai. We thank you for your recommendation, and we look forward to seeing you again.

March 27, 2023

Excellent experience buying a vehicle with Salesperson Sebastian Domczewski very knowledgeable and courteous and information with all phases of buying a car. More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonides Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Zymali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Domczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kokkalis
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Mar 27, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Congratulations on your new vehicle! We are so glad that Sebastian had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Mar 29, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gurnee Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Great understanding of the customer needs. Took time to explain packages and pricing. Will recommend More

by lorasemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliamar Soriano Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carrion
Report | Print
Mar 27, 2023 -

Bob Rohrman's Gurnee Hyundai responded

Thank you so much for choosing Gurnee Hyundai. We're excited to receive your 5-star review and learn you had an understanding experience while our Team explained packages and pricing. Thank you for the recommendation and have a great day!

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