Worst experience ever! No appreciation for military and uses deceptive advertisement to get you in the door. Dealer did not want to advertise $13,500 discount being advertised on-line. The vehicle I was looking at was a 2500 priced at $65,600. The manager stated the 2500 was not a heavy duty truck and the add was for 3500s only, despite 2 other salesmen defining heady duty as the 2500 and 3500 class. When I brought that act to the floor manager he said he meant it was for the more expensive heavy duty trucks and stated there were some on the lot for $68,000 to $70,000 and he admitted it was all about advertising and getting traffic into the store. Then they would not honor a $500 military discount. Lastly, my trade it low booked on the NADA for between $15,000 and $17,500. They claimed my vehicle was in good condition but would not give me more than $12,000, stating they had a separate "auction NADA listing" and that it was impossible for people to get vehicles with more than 100, 000 miles on them financed. If you want more specifics, please contact me at firstname.lastname@example.org.
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