Boucher Hyundai of Janesville - Service Center

Professional, well informed, and courteous! Excellent experience! Easy to drive up! All around super time! Excellent experience! Easy to drive up! All around super time! More

Hunter was an amazing service provider. He was professional as well as kind in his approach to take care of my car. He was willing to listen and act. He was professional as well as kind in his approach to take care of my car. He was willing to listen and act. More

Kept me updated while I was waiting to find out the problem of my vehicle. problem of my vehicle. More

I have a motor warranty that hyundai supposed to have an obligation to fulfill. Which they did not! They lied and said they checked it out(the motor) and which nothing was taking apart to be able to diagnos obligation to fulfill. Which they did not! They lied and said they checked it out(the motor) and which nothing was taking apart to be able to diagnosis it. So they denied the warranty. This has been going on since march! Trying to get this problem resolved from corporate and they keep telling me someone will call me back and noone has!!! I will never by a hyundai again! They have the worst customer service and they do not put the customer first. Very non perfessional they are. More

We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of it may have caused issues with either my alternator or possibly the starter. So I guess im happy my engine was covered under warranty, since this will most likely cost me to fix the new starting issues. Called them about it & they never called back on when they could fit me in to look at something they caused. So just feeling unimportant & like the issue they caused isn't really something they give a crap about. Sadly. More

Excellent availability for appointments, customer service is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. More

They are friendly. They keep you up dated on what they are doing with the car They keep you up dated on what they are doing with the car More

I’m on time : out on time. Staff were all very courteous and professional, answered all my questions. Staff were all very courteous and professional, answered all my questions. More

Helpful fixed correctly in a timely manner and covered the repair under warranty thank you the repair under warranty thank you More

Work is always done on time. Is reasonably priced and they don’t charge me for things that I don’t need done. Is reasonably priced and they don’t charge me for things that I don’t need done. More