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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
866 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 866 reviews

December 25, 2025

It was attentive and went very well. I would definitely use Bowditch again because of their service department More

by blee777
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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December 20, 2025

Always friendly customer service. Wait times are reasonable. They don't try to upsell unnecessary maintenance. More

by pboland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2025

It was good besides I took a while to get my second key and I was never given my free full tank of gas but besides that she was very nice and pleasant to talk to More

by williamellis1814
Recommend Dealer
Yes
Employees Worked With
Lisa
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December 19, 2025

Recalls were addressed What's to say, recalls were taken care of in a professional and timely manner More

by pwr73strk
Recommend Dealer
Yes
Employees Worked With
Kieran Ogrady
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December 18, 2025

‘The works’ oil change ‘starting at $59. 99’ turned out to be close to $100. The shuttle while complimentary took 1.5 hours until available. $4.99 ‘doc fee’ is xxxxxxxx and not mentioned up f More

by myers.matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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December 18, 2025

Friendly, clean, efficient, and quick. They always take care of me and make be feel like a priority. More

by leonardi2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2025

Was very informative Was very kind and explained everything to me I like everything explained to me that had to be done More

by dlwimer
Recommend Dealer
Yes
Employees Worked With
Ikd
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December 17, 2025

Did not have to wait long. .service was good. Customer service was on spot! Thank you!! More

by upsfmly
Recommend Dealer
Yes
Employees Worked With
Al
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December 17, 2025

Always very friendly and accommodating. Their concierge service is the greatest. Their service department is second to none. More

by BU1HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2025

I dropped by to get a real ford key made. Both parts and Service provided prompt and efficient service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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