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Bowditch Ford
Newport News, VA
502 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 502 reviews
June 22, 2025
Always liked and appreicated the service I have recieved. Very friendly customer service. Thank you. Very friendly customer service. Thank you. More
by leo54wbs
Verified CustomerEmployees Worked With
Other Employees :
New service lady. Forgot her name
June 21, 2025
5 Stars – Amazing Service from Lisa Trower! I had an incredible experience at Bowditch Ford thanks to Lisa Trower! She went above and beyond as my sales consultant—professional, knowledgeable, I had an incredible experience at Bowditch Ford thanks to Lisa Trower! She went above and beyond as my sales consultant—professional, knowledgeable, and super friendly. I walked away with employee pricing, an extra $500 discount, and even a free $25 gift card just for coming in! I’m beyond happy with my new 2025 Ford xxx F-150. Thank you, Lisa, for making the process smooth and stress-free. Highly recommend asking for her if you’re shopping for a new ride! More
by davtie21
Employees Worked With
June 21, 2025
Everyone at Bowditch Ford were very friendly and courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishon courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishonesty and lied to me Like Bowditch very much service manager is a very nice person More
by NOEMAIL21
Employees Worked With
June 20, 2025
Told me the state inspection wouldn't pass because of a nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted r nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted responsibility once that was pointed out. Damaged wheel while replacing tire, replaced wheel as well. I was forced to buy a new tire for the other side for uniformity - requested for it to be done at same time, didn't happen, had to come back two days later. More
by NONE25
Employees Worked With
June 20, 2025
Appreciate Tristan getting me in the same day to service my car. Thank you alot my car. Thank you alot More
by jstephens0021
Employees Worked With
June 20, 2025
Great communication from the service department as well as the young lady that accepted my payment for service! as the young lady that accepted my payment for service! More
by MADOZIER
Employees Worked With
June 19, 2025
Problem was diagnosed in properly repaired and so far the brakes seem to be working well and the customer service was average brakes seem to be working well and the customer service was average More
by Tyght41161
Employees Worked With
June 18, 2025
They were very attentive to my warranty issue even though I didn't purchase my vehicle there. I didn't purchase my vehicle there. More
by DEAN.WHITEHEAD
June 18, 2025
My service writer Tristan and the entire staff did a great job assisting me with my wife Mustang. She is very happy with the results which means we all are happy! I have dealt with Tristan for my servic great job assisting me with my wife Mustang. She is very happy with the results which means we all are happy! I have dealt with Tristan for my service needs on several different occasions and I trust him, that’s what matters to me. K. Ward More
by LOWWARD
Employees Worked With
