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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
823 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 823 reviews

November 25, 2025

Made an appointment. Got checked in, waited for m vehicle and was done in an hour. More

by kdedow
Recommend Dealer
Yes
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November 24, 2025

The service was good and quick. The Representative also explained other things that may become an issue down the line. More

by npatterson89
Recommend Dealer
Yes
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November 24, 2025

Excellent Service! Each and every single time I come in, they are so attentive and prompt! Keep up the great work! Thanks! More

by Klcourtney82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2025

Windshield rubber Windshield rubber never replaced No communication about when repairs to be made Poor More

by BRAYBOYLARRY
Recommend Dealer
No
Employees Worked With
Promised warranty work never done
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November 23, 2025

It took two days to complete a simple inspection and oil change. I had to meet with the sales manager to get answers and movement with my vehicle More

by TNMGCLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen Brannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2025

Al and his team did a great job in every aspect of my time in the Service Department. More

by dtorchred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2025

Al and his team did a great job in every aspect of my experience.today . More

by dtorchred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2025

Very unhelpful did not offer any solution except a ridiculous cost for a repair that was half the value of the vehicle, absolutely did not care about the customer More

by Brittney8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen-very rude
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November 21, 2025

Daniel did a great job resolving the issues with our Ford escape A job well done More

by RSDJDJ1
Recommend Dealer
Yes
Employees Worked With
Daniel
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November 20, 2025

Take to long for an oil and filter change. Also state inspection. The price is to high. We can't see what the mechanic are doing anymore because of the old car and the toolboxes are blockin More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
2.0
This rating includes all reviews, with more weight given to recent reviews.
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