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Bowditch Ford
Newport News, VA
654 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 654 reviews
Verified Customer
August 26, 2025
Hopefully they did a better job with what I went in for than the fact that they cut into the strip of tent on the top of the windshield . They were trying to get the previous oil change mileage reminder of than the fact that they cut into the strip of tent on the top of the windshield . They were trying to get the previous oil change mileage reminder off the inside of the windshield. They put the new sticker over the cut they created. Left a phone message on the technician’s line. He never returned my call. No I’m out over $100.00 to replace. More
by Smith
Employees Worked With
August 25, 2025
Sales person and Assistant Manager were professional and informative. Everything they promised they accomplished. Passenger side door is out of alignment yet response has been positive. I expect the dealer informative. Everything they promised they accomplished. Passenger side door is out of alignment yet response has been positive. I expect the dealer will look into this minor issue. Thanks More
by Lkoeck
August 25, 2025
We did not have a positive experience at Bowditch Ford. We were charged for the warranty and were not given the choice to opt out. We were told that if we financed, we could get a better deal, which was We were charged for the warranty and were not given the choice to opt out. We were told that if we financed, we could get a better deal, which was not true. Nothing was explained nor were we given an itemized breakdown of charges. We contacted Ford and was given helpful information on how to get a refund on the warranty. Still got stuck with $500 of interest. Read everything and do not believe what you are told. More
by Cecil5
Employees Worked With
Casey Bradberry
August 22, 2025
Tristan in the service lane was exceptional. Al helped check my vehicle in and he was just so kind, patient, and gentle as I’m not familiar with going to the dealership. I will definitely be com Al helped check my vehicle in and he was just so kind, patient, and gentle as I’m not familiar with going to the dealership. I will definitely be coming back. More
by JoeyBagOfDonuts
