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Bowser Chevrolet of Monroeville

Monroeville, PA

4.4
304 Reviews
Bowser Automotive Inc. is a family owned and operated group of dealerships that began in 1983 by Mr. Gary K. Bowser. Over 30 years later, the Bowser brand has expanded to four locations, including our new Bowser Chevrolet of Monroeville. Mr. Bowser, along with his sons, Gary Jr. and Kurt Bowser, are proud to serve the Greater Pittsburgh and surrounding areas by providing quality products and top-rated services. When you visit any of our dealerships, you become a part of the Power of Bowser family. Our friendly staff will go above and beyond your expectations whether you're looking to purchase or lease a new vehicle, need routine maintenance work or even collision and body work performed. They are professional, attentive and efficient. Many of them have been a part of our family here since the very beginning and truly understand what it means to provide customers with one of the best dealership experiences they've ever had. At the Power of Bowser, our family strives to be the leader in honesty and professionalism. We accomplish our goals by providing every customer with a great service and buying experience in a friendly, relaxed atmosphere.
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1600 Golden Mile Hwy

Monroeville, PA

15146

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Showing 304 reviews

February 15, 2012

No complaints from me. I been to plenty of dealers. With that being said my under par credit score and and different company criteriai know if somebody wants to deal with me or not. Ken wanted to deal with More

by shuman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mashraky
Feb 15, 2012 -

Bowser Chevrolet of Monroeville responded

Thank you for taking the time to provide this positive feedback! It's great to hear you had an awesome experience. We always like to hear that our Guaranteed Credit Approval Program worked for consumers. Hope you had a great Valentines day! Welcome to the Day Chevrolet family :)

February 15, 2012

extremely impressed with ray in service. seemed very helpful in resolving issues regarding a ignition problem. esp, since the car was not purchased from this chevy dealership, towed by roadside assista More

by sheebsla2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ray in service
Feb 15, 2012 -

Bowser Chevrolet of Monroeville responded

Thank you so much for taking the time to provide this positive feedback. We were glad to be of service and we hope you keep us in mind for future service visits. Ray is absolutely wonderful (and hysterical!). Have a wonderful DAY :)

December 26, 2011

On December 7th I had my van in for service (inv# 453542). At that time about $5 in quarters were stolen from my change compartment. So, on my return trip (December 26th) I set up two quarters on t More

by bjbst48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2011 -

Bowser Chevrolet of Monroeville responded

Mr. Becker, As per our phone conversation on Dec. 27, 2011 I informed you that we are sincerely sorry for the change that came up missing from your vehicle and the inconvienece of your time on those visits. I informed you that I would actively pursue and remove any employee that I would catch taking money and want you to know that we are in the process of sending your $6.00 back to you along with a $25.00 gift card to try to restore your faith in our service operations. I also want you to know that we value your business and will make sure that your next visit is a much improved one. If you need any assistance now or in the future ,please feel free to contact me directly Thank you for you time Dave Winzek Service Manager Day Chevrolet 724-327-0900 ext 215

Dec 28, 2011 -

bjbst48 responded

Dave, I received the card and money in the mail. Though not necessary, I do appreciate the gesture. My concern is not with the $6, but with the theft. That stuff gets under my skin regardless of the monetary value. Being that the person represents Day Chevrolet, I can imagine it does the same to you. Again, I appreciate the efforts you've made to rectify the situation and hope it is terminated with this instance so no one else has the same experience I did. Brent.

Dec 28, 2011 -

Bowser Chevrolet of Monroeville responded

I apologize you initially had a poor experience in your service department. It's nice to hear that the Service Manager has taken your concerns seriously and is working on correcting matters internally as well as rectified the situation by reimbursing you and providing a giftcard to a local business. Thank you for bringing this situation to our attention and we hope you will give us an opportunity to provide service to your vehicle in the future. Have a wonderful new year!

August 22, 2011

Salesman was very nice during sales process while I was giving hime a check for $4000 as a down payment. But after her did his standard follow-up call to see if I was satisfied with the vehicle he didnt re More

by dewnnche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan christianson
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