Bradley Ford Lincoln

Service writers are all very professional and knowledgeable. The work was done right and in a timely manner. knowledgeable. The work was done right and in a timely manner. More

Had a 0800 appt, Lena was there to greet me, had paperwork ready for steering dampener replacement. Always professional and courteous! Truck was In and out in an hour. Thank you Jason! paperwork ready for steering dampener replacement. Always professional and courteous! Truck was In and out in an hour. Thank you Jason! More

service good. Too long of a wait time. Employees very friendly. Window tinting gentleman very nice, friendly. Window tinting gentleman very nice, More

Making appointment online was confusing in that it only showed one opening; nothing in the future. I had to call dealer to clarify appointment. No one greeted me in the service drive-up so I went insi showed one opening; nothing in the future. I had to call dealer to clarify appointment. No one greeted me in the service drive-up so I went inside the service office to find someone. I chose to wait in the customer lounge given the service should take about an hour. Seating was almost full at first but eventually I was by myself. Upon leaving I noticed the "next service reminder" sticker on the windshield had a mileage beyond 20,000 miles of the car's current odometer. I went back into the service office to question this and a new correct mileage sticker was provided. I checked the car over at home and found no issues with the service performed. More

Staff was friendly and efficient. At the last minute my ride to pick up my car wasn’t available and despite the van driver having ended his shift and gone home a staff member came and picked me up so I cou ride to pick up my car wasn’t available and despite the van driver having ended his shift and gone home a staff member came and picked me up so I could get my car that day. I felt I had a pleasant experience. More

Im a single mom and really needed a vehicle and felt was taken advantage because of that so they could make money. taken advantage because of that so they could make money. More

I have no problems making my service appointment. I know when my Edge goes into the service area it is going to get the service it needs and it will be inspected for anything that may need attention. When m when my Edge goes into the service area it is going to get the service it needs and it will be inspected for anything that may need attention. When my car is returned to me I know, without reservation I can travel with confidence wrapped in safety for me and my fellow motorists that share the road. More

I must say that my last visit with service was much much better than before. We had bought a used car from Bradley Ford, have had to have it in a few times, before and had to deal Terry who was useless, so better than before. We had bought a used car from Bradley Ford, have had to have it in a few times, before and had to deal Terry who was useless, so this last time I was not looking forward to taking my card in. I must say Brandy make it so much more easy to get this problem taken care of. She made it go very smooth and kept in touch with me throughout the whole thing. I give her 5 stars. Great job!! More

Paid over $600.00 servicing my F350 truck and when I picked it up at dealership no one was available to review invoice with me! Everything done should of been reviewed with customer. picked it up at dealership no one was available to review invoice with me! Everything done should of been reviewed with customer. More

Professional, Courteous and informative. I was treated with respect and kindness. Warranty approval is an issue a very long wait time for approval. More service feed back is needed on receiving approval f with respect and kindness. Warranty approval is an issue a very long wait time for approval. More service feed back is needed on receiving approval fir warranty work being done. More