Braman Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Braman Honda:
This is the WORST service experience i have had in my life. I went in for a standard service appointment, and requested one of my "free car washes for life" along with my service, and was flat out told "the car wash is broken" (had already been told this in 5 other instances). Went to the manager, and got my car wash. Then I had one of their "service rewards coupons" for free wiper blade refills. Car was given back to me and noticed that the receipt said "coupon given but not used, out of stock". Do you think the service advisor had the common courtesy to let me know this and give me a raincheck? No. She had the common courtesy to go to lunch while i was waiting in the waiting room. HORRIBLE SERVICE! NEVER AGAIN!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Braman Honda:
dealership made a mistake regarding my financing and their handling of entire situation. They endied up costing me more money, as well as time and aggrivation. I spoke to the manager and he was nasty, and acted like he was doin me a favor by correcting their mistake. The initial sales experience was okay, but the way i was treated has totally overshadowed and ruined the whole experience.

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