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Brandon Ford
Tampa, FL
1,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,483 Reviews of Brandon Ford
March 17, 2016
quick and easy I was involved in an accident and knew we needed a vehicle. My husband researched the Ford we wanted and spoke with many dealerships. Ted at Brandon f I was involved in an accident and knew we needed a vehicle. My husband researched the Ford we wanted and spoke with many dealerships. Ted at Brandon ford answered all his questions plus some. We went on Saturdays and purchased our new vehicle in about a hour. Most painless purchase ever. Thanks to Ted More
by car purchase
Employees Worked With
Ted Mularz
March 15, 2016
Always great Our service advisor, Robert Lopez, is excellent. Got us in, Got us out, everything done terrific. Ford and your service have exceeded our expectations Our service advisor, Robert Lopez, is excellent. Got us in, Got us out, everything done terrific. Ford and your service have exceeded our expectations. Thanks.....professionalism still lives. More
by L and j
Employees Worked With
Robert Lopez
March 14, 2016
Had engine light on. Scott Parker got me in and out quickley You have good service people...they work hard to keep customers happy. Scott followed my car through the Works and and repair to my engine. You have good service people...they work hard to keep customers happy. Scott followed my car through the Works and and repair to my engine. More
by RobertC123
Employees Worked With
Scott Parker
March 13, 2016
Excellent Service Staff very friendly. They let us take our time looking at the Vehicles. When we were ready to talk they were ready to help us . Staff very friendly. They let us take our time looking at the Vehicles. When we were ready to talk they were ready to help us . More
by Pony2015
Employees Worked With
JC Clements, Tee Carrigan
March 11, 2016
Brandon Ford the only place to buy a car Jim Gordon was the greatest. This is are second car we bought at Brandon Ford. We sat down and described to Jim what we wanted & what we wanted to pa Jim Gordon was the greatest. This is are second car we bought at Brandon Ford. We sat down and described to Jim what we wanted & what we wanted to pay. He brought us a 2016 Fusion to the show room to look at we checked it out sat down went over the terms. We were so pleased we told Jim to write it up and we drove off in our new car without even taking it out for a test drive. you ask why because I know Jim pick us the best car for us gave us the best price so why waste time looking around at other cars. the car comes with the best warranty and Brandon Ford's service is the best in town. More
by russell544
Employees Worked With
Jim Gordon
March 10, 2016
buying a new car friendly staff,. great selection of automobiles to choose from, no high pressure sales tactics, they do believe in the old saying that the customer is friendly staff,. great selection of automobiles to choose from, no high pressure sales tactics, they do believe in the old saying that the customer is always right More
by rojo8080
Employees Worked With
Dan Gentile, Brooksye Hall
March 09, 2016
3 FOR 3 THIRD VEHICLE I HAVE PURCHASED FOR MIKE AND BRANDON FORD.I WILL BE BACK NEXT YEAR FOR NUMBER 4......YOU MADE IT EASY TO DO BUSINESS THANK YOU THIRD VEHICLE I HAVE PURCHASED FOR MIKE AND BRANDON FORD.I WILL BE BACK NEXT YEAR FOR NUMBER 4......YOU MADE IT EASY TO DO BUSINESS THANK YOU More
by wally 1711
Employees Worked With
Michael Culmo
March 04, 2016
Oil change and tire rotation I was in and dropped off my vehicle. Check in was quick and fast and even though I did not need my vehicle till the next day it was ready in three hou I was in and dropped off my vehicle. Check in was quick and fast and even though I did not need my vehicle till the next day it was ready in three hours. Paying and pick was just as smooth as check in More
by Mihmille
Employees Worked With
Scott Parker
March 01, 2016
Dishonest "used car" mentality In December of 2015, I purchased a 2015 Dodge Durango. Over the previous two weeks of working with an online salesman, we closed the deal and I flew i In December of 2015, I purchased a 2015 Dodge Durango. Over the previous two weeks of working with an online salesman, we closed the deal and I flew in from NC on a Friday night to sign the papers and take the vehicle home. Everything checked out with the vehicle and the salesman who helped me was courteous and answered my questions. After everything check out with the car, I had to wait almost an hour on Mike in finance to become available. I originally requested a 4 year term but they had paperwork for 6 years. I have an 820 score so and a 40% down payment so this should have been easy. Being that this was Friday night and I took a plane to get there, it was not possible to change it. My original plans were to pay the vehicle off in a couple years but wanted 4 years in case of a job loss or unforeseen expense. I posed a direct question to Mike. "Are there any fees associated with paying the vehicle off early?" That's it, no time frames, or stipulations. He responded "It's a simple interest loan, there are NEVER any fees with paying the loan off early. Now its March, 2016 and I wanted to pay off the load. Bank of America informed me that there is in fact a penalty to pay the loan off early. After calling Mike and seeking a resolution, he told me he would call me back. 6 days later, I call HIM back only to be told its up to the bank if they want to charge you and there is nothing he is willing to do. That is a sorry excuse for customer service and I am very disappointed that Brandon Ford has this type of attitude. Your word should mean something. "I didn't think you would pay it off that early". That's what I got for a response. I would come in with your on financing when dealing with Mike or Brandon Ford in general. More
by jebritt3099
Employees Worked With
Mike in finance
February 29, 2016
on time and budget my vehicle needed 70'000 mile maintenance. Gio, my service writer,want over what was needed, gave me an estimate and got the work done in the time fra my vehicle needed 70'000 mile maintenance. Gio, my service writer,want over what was needed, gave me an estimate and got the work done in the time frame promised. No surprises. More
by stevem
Employees Worked With
Gio Vescera
