Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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our sales guy Bailey was awesome! He answered all the questions I had about the car I was wanting and made sure I got a great deal! We really appreciate as well all the little extras He answered all the questions I had about the car I was wanting and made sure I got a great deal! We really appreciate as well all the little extras and services Subaru includes with the vehicle and I LOVE my new car More
The experience was terrible from the beginning to the end. I made an appointment with Jeff and he did not communicate with anyone that I was coming. When I got there, he was nowhere to be seen! Then Jeff end. I made an appointment with Jeff and he did not communicate with anyone that I was coming. When I got there, he was nowhere to be seen! Then Jeffrey came to assist me, excellent guy everything was going well. Then apparently the absent manager Jeff assigned Curtis to help me instead saying he had more experience than Jeffrey, somebody who never bothered to help in the beginning. Anyway I picked a car I wanted and I was told he would call me the following day to start with the paperwork. There was no call from Curtis I tried calling several times until I decided to go there and I was told the phones were down so he couldn’t call back. I was rushing to work I was given the car and I left mine. Still another 2 days went by with no paperwork. I kept calling because I wanted to finalize the deal, After calling so many times they eventually sent a young man with paperwork and a ton of fees I didn’t understand. Curtis and Jeff were not transparent in their dealings and they were not interested in helping me as a customer. They didn’t care about customer service at all I took back their car back and reclaimed mine. I shopped for a similar car from another dealership and the process was finalized in 4 hours with superb customer service! More
Really sharp looking dealership. Brandon my sales person was very good as he found me a car that I would like and then thru the read in of my car and purchase of the new car a certif Brandon my sales person was very good as he found me a car that I would like and then thru the read in of my car and purchase of the new car a certified used Wilderness. I had not planned on buying a car that but Brandon made everything I needed to happen did happen. Highly recommend him laid back and takes care of customer. More
It has been my go to dealership for service since they opened. They are always friendly and try to give the best estimates that they can for timing on service. The free drinks and snacks while waiting are opened. They are always friendly and try to give the best estimates that they can for timing on service. The free drinks and snacks while waiting are just a nice bonus. More
Very professional from start to finish. Jeff was easy to deal with and Thomas the sales guy was very helpful. Even finance was quick and painless. Jeff was easy to deal with and Thomas the sales guy was very helpful. Even finance was quick and painless. More
My salesperson Chris was great. Knowledgeable and listened well to my wants and needs and found me the perfect Subaru for me! Knowledgeable and listened well to my wants and needs and found me the perfect Subaru for me! More




