Brandon Tomes Subaru - Service Center
McKinney, TX
380 Reviews of Brandon Tomes Subaru - Service Center
Helpful, expeditious, expert and courteous. Lobby is comfortable. Great place to service my Forester. Thank you. Pleasure to work with Russel Lobby is comfortable. Great place to service my Forester. Thank you. Pleasure to work with Russel More
Bailey was great and for sure is 5 stars. Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying to buy a car. He did mellow out throughout the transaction and gave me a couple of missed rebates, but he almost blew Baileys deal in the first 10 seconds of becoming involved. I would suggest if he is back off that he just stay in the back. More
All the staff was very friendly, professional and helpful. Russell has been great with communication and making sure all my concerns were addressed. helpful. Russell has been great with communication and making sure all my concerns were addressed. More
Everyone in the service department is running around crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. More
Great experience! Very efficient and friendly service. Will continue to take my car to them for any repairs. Very efficient and friendly service. Will continue to take my car to them for any repairs. More
When I arrived at the service department, Luis Carlos greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations for the time I would have to wait, and when finished, he stepped me through the results of the maintenance visit. Very easy to work with. More
Russell provided me with excellent service. He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit would solve the problem. More