Brannon Honda

Came in due to battery and electrical concerns due to start hesitation. Just happened that a fuel pump recall needed doing and an oil change and checkup so we did those too. But the Reason we came in w start hesitation. Just happened that a fuel pump recall needed doing and an oil change and checkup so we did those too. But the Reason we came in was the battery and start concern. Service good, kind people, all around good experience. At checkout when I asked about the battery they said it was slightly low on charge but was fine. I left happy. My wife took it to work the next day and came home saying there was an awful sulfur smell. Since we did the fuel pump recall we immediately thought that something might be off. But the car was running fine, just with an odd smell. Then after a week suddenly the car wouldn’t start. No turnover no nothing it was suddenly dead. It wouldn’t even jump start. Finally before I called a tow I tried jumping one more time and it started. Took it to Brannon Honda same day (already called ahead to the mgr there). Now I could smell the sulfur. Took them 2 minutes to do a diagnostic to find the battery WAS shorted and boiling acid! Yet somehow this battery passed a diagnostic less than a week ago when we already had battery concerns? Of course I’m not driving it away from this place without fixing it and they are charging me almost $400 for the gd repair. No apologies, no discount no nothing. Fyi, the side story is that the car got hit by a tire and shattered the front bumper on the way back to the service center. The cherry on top to make a bad experience horrible to the tune of $1087 with a $500 deducible. All would have been avoided had they done the job right, focused on the problem we brought it in for. If I have ANY other choice in the world I’ll take it instead of trusting Brannon Honda in Irondale. I cannot express how angry I am that what could have been a $200 basic, easy replacement turned into a $1600 multi-day sh*tshow and first damage I’ve had to a car in 30 years. More

Frank Smith was super helpful as I was purchasing a new truck. I had an excellent experience at this dealership with Frank! truck. I had an excellent experience at this dealership with Frank! More

The experience at Brannon Honda was top notch. I worked with Brian who took great care of me and made sure I found the right car. I worked with Brian who took great care of me and made sure I found the right car. More

Excellent salesman in Comer. He goes out of his way to accommodate. Great sales team. He goes out of his way to accommodate. Great sales team. More

The Salesman Brian & manager Gary treated us better than family. The treated us like friends. They did everything they could to earn our business. We had a very pleasant experience dealing with them. family. The treated us like friends. They did everything they could to earn our business. We had a very pleasant experience dealing with them. More

Frank Smith was a delight to work with. Great personality and very helpful. He knew the vehicle well and spent extra time with us showing us each feature. Great personality and very helpful. He knew the vehicle well and spent extra time with us showing us each feature. More

Working with Frank Smith was a pleasure. He was informative, calm, and got answers to all of my questions so that I could feel comfortable with all elements of my purchase. I’d recommend him He was informative, calm, and got answers to all of my questions so that I could feel comfortable with all elements of my purchase. I’d recommend him to others. More

Brian Moore is a tremendous asset to Brannon Honda. He was my go to person. He helped me through the whole process. I have purchased several vehicles with his help. He will always be my friend and my g He was my go to person. He helped me through the whole process. I have purchased several vehicles with his help. He will always be my friend and my go to person!! Great job Brian and Brannon Honda!! Thank you so much H. Segall More

Frank was very professional he made us feel at home. Very knowledgeable about the car lot and cars. Highly recommend him. Very knowledgeable about the car lot and cars. Highly recommend him. More

I am a returning customer to Brannon Honda, salesman Charlie Riley. they always take great care of me. just purchased my 3rd car from them! Charlie Riley. they always take great care of me. just purchased my 3rd car from them! More