Breakaway Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christine Brunt

My Review of Breakaway Honda:
I initiated my vehicle purchase online through Breakaway's online sales department. Christine Brunt was very friendly and knowledgeable about Honda vehicles. She was not pushy and answered our questions concerning recalls directly. While the paperwork was being processed, Christine gave us a tour of the service department and introduced us to those in the service staff. The facility was extremely nice and the staff was attentive and friendly, despite the ice storm taking place outside. This is my first Honda. Breakaway and Christine Brunt have thus far turned me into a loyal Honda customer.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Wilson

My Review of Breakaway Honda:
This is my second time buying from this dealership and from Jeff Wilson...when i was first in the market a couple of years ago, i didnt have a good experience, there..but this time Jeff made sure all my needs and questions were answered..He provided me with great service and attention..He made my car buying experience one of the best ones i ever had..thank you..

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marco(sales) and Matt(finance)

My Review of Breakaway Honda:
Marco consistently demonstrated an attentive (but not pushy) sales approach with us. He was enthusiastic about the truck we were looking at (2010 Pilot) and knew about not only his product but competing products such as Toyota Highlander. He did not go with us on test drives or tell us where to go on the test drive. He allowed us plenty of time to get comfortable with the Pilot. Once we were ready to talk about price the negotiations were simple and straightforward. I asked for the USAA internet price, and even though Breakaway isn't an official USAA dealer, my price was accepted. The other charges were explained to us clearly and Marco even helped me clean my stuff out of my old truck when we traded it in. Our trade in price was fair; two other dealers had priced it and neither did better than Breakaway.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Thompson

My Review of Breakaway Honda:
Our Mercedes did not hold its value to our surprise, we decided to do look at Hondas. Breakaway's location was extremely convienant, Dan was very professional and knowledgeable, no pressure sales presentations. The dealership and service area was very impressive. We got a good deal and we love our Honda!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Mackie

My Review of Breakaway Honda:
I purchased a 2010 Honda Civic, Coupe this past saturday, and I wanted to write to give high marks for customer service. Everyone was very friendly and gave me the time I needed to go over all the details of the car and the purchase. The price was a better deal than I was offered at another dealership in the area. I did not feel pressured at anytime and my salesperson, Brent, was knowledgeable and very personable. The time spent at the dealership was informative and the end result was that I bought the car. Jack in the business office, spent the time reviewing the financing options, and did not try to push any of the extra options on me. Over all the experience was a very enjoyable one, and I would recommend this Honda dealership, and sales team to anyone.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hagan

My Review of Breakaway Honda:
David was very helpful with helping me buy a car. I was interested in buying a Fit and David let both my girlfriend and me test drive it. He showed us all the features and gave us his honest opionion of the car. The reality of it, I thought the car was a little weak taking on hills, very basic, and just not my style. Dave helped me realize that originally what I wanted was a classic sedan. He let us look at Civics, which to me, is a car that has proved itself since I can even remember wanting to drive. When it got time to negotiate, I really didn't even have to. He gave me the price I was looking for. He pointed us to the break room and free massage lady while waiting to be approved. It took a minute and their was an error in the paperwork on my end, but he was patient, and finally that evening I was driving home in my new car.
It was a good experience. I didn't have to sell my soul to get the car and I felt Dave realized where I am coming from at this point in my life. I love my Honda and I thank Dave for making it possible.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christine Brunt

My Review of Breakaway Honda:
My neighbor insisted we come there, so I decided to give it a shot. As it turned out we were supposed to go to Dick Brooks. Anyhow I am glad for the mix up because I talked with several other dealers and was turned off by their negativity and the things that were said about your dealership. I was told you would have hidden fees and it would be a lot more than you quoted. I was told you would never have an incentive on the fit.
None of the things were true, and the only person that guy hurt was his own chances to sell a car. Christine was wonderful, and has attention to detail. I wish I could remember the finance officers name. He was very professional. I believe he could have gotten me a better rate, as today I went to State Farm and was offered to refinance for over a percent less, but may not come out better now due to finance charges.
We dealt with Christine over the internet first, and she was very helpful and followed up with answers to the questions and let us know what you had and that she could get whatever we wanted. Your Service person already called to introduce himself and check
to be sure there were no problems.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Haines, Larry Frank, Bill Donovan

My Review of Breakaway Honda:
This is the seventh car I have purchased from Breakaway and I have always left pleased (hence, the seven cars.) They have an extremely helpful staff and always follow up. Additionally, we take our cars there for service, and Breakaway has always honored warranty (and even a few out of warranty) items.

I would recommend them to anyone, especially my closest friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Rogers

My Review of Breakaway Honda:
Dealer and salesman were very clear on the price and terms. I was given a great price on the car and a fair trade for my truck. The paperwork and car were ready when I arrived at the dealership. The paperwork was presented in easy to understand terms.
I had previously bought a used Jeep from Bradshaw Acura, and I felt it was a good deal and a good buying experience. I will send anyone who is looking to buy a new or used car to Breakaway Honda or Bradshaw Acura. I had looked at three other dealerships in the area, but none had followed up.

Thanks,

Randall Warren

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Mclaughlin

My Review of Breakaway Honda:
The experience was very good. Bob was great to work with. He had the answers to most of the questions & made the process as easy from his side as possible.
My biggest complaint was when we decided on the price & I was ready to move forward it seemed like we sat for a long time waiting on the finance/managers to get the actual "sale" to happen. We walked onto the lot at 9:00 am & left after 12:00. Bob was very friendly & sat with us the entire time- that was nice!

Bob was not pushy, like some sales people, which I loved. It was my first new car purchase and he made it extremely easy & comfortable.

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