Lance Burns
Lance Burns at Fred Anderson Honda

Lance Burns

Service Advisor

Fred Anderson Honda

330 Woodruff Rd
Greenville, SC 29607

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Lance Burns

November 01, 2026

Dealership Rating
Employee Rating

Lance is a superb Service Writer/ Asst Service Manager. His team even found a nail in my front tire. Well done! More

by Phil
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2026

Fred Anderson Honda responded

Phil, thank you for your excellent review of Lance and the team at Fred Anderson Honda. We're here when you need us next!

October 25, 2026

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have consistently had great experiences with Fred Anderson Honda, both with the dealership and its service department, which is why my overall rating has been a 9/10. However, during my most recent s More

by marcosmosqueda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Fred Anderson Honda responded

We're glad to know you've had great experiences with us in the past, but we're sorry to hear about the oversight during your recent visit. Your feedback is important and helps us improve our consistency and quality control. We'll address this issue with our team to ensure it doesn't happen again. Thank you for bringing this to our attention, and we hope to see you again soon. Cory Pritchett - Service Manager - cpritchett@anderson-auto.net

October 16, 2026

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Always feel very confident in Lance to take care of our cars when we come for service . More

by Bebe Howell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Heisler

Oct 16, 2026

Fred Anderson Honda responded

Bebe, we are so thankful for your business and your review! - The Fred Anderson Honda Team

October 14, 2026

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We have always gotten great service from Lance, he cares about his clients and does his best for them More

by Mfdking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Brunt

Oct 14, 2026

Fred Anderson Honda responded

We're thrilled to hear you've consistently received top-notch service from Lance! We look forward to working with you again at Fred Anderson Honda.

October 11, 2026

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Lance at Fred Anderson Honda, Awesome customer service. He made sure I was taken care of to the fullest. Thanks Lance More

by anorlishia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 11, 2026

Fred Anderson Honda responded

Thank you for choosing Fred Anderson Honda and for highlighting the excellent service Lance provided. We will share your kind words with him.

October 10, 2026

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Employee Rating

Great communication and great service and friendly workers thank you for all you do I would definitely recommend this dealer to friends and family More

by enormoe
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2026

Fred Anderson Honda responded

Thank you for your recommendation! We’re happy you had a positive experience with our team. We appreciate your business at Fred Anderson Honda!

October 10, 2026

Dealership Rating
Employee Rating

Good Dealership. Device and sales department very easy to work with. Lis tens to your problems. More

by jcrhodes25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Fred Anderson Honda responded

We really appreciate you taking the time to leave Fred Anderson Honda this awesome review, thank you!

October 10, 2026

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Using this dealership for 5 years and also had excellent customer service. Very professional snd customer focused. More

by Lappycbart
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Fred Anderson Honda responded

Thank you for your loyalty over the past five years! We appreciate you choosing Fred Anderson Honda and we look forward to helping you again down the road. Safe travels!

September 23, 2026

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They are alway very professional and courteous-everyone from the manager to the mechanic. They did an excellent job and very quick. More

by debbie8727
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Konopacke

Sep 24, 2026

Fred Anderson Honda responded

Thank you for sharing your feedback, Debbie! We truly appreciate your confidence in our team! -Fred Anderson Honda

September 22, 2026

Dealership Rating
Employee Rating

I’ve been very pleased with the dealership. The service department has taken care of me each time I went. The family plan is great. More

by tylerwatford
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Christine Brunt

Sep 22, 2026

Fred Anderson Honda responded

Thank you for sharing your positive experience with our Service Department, Tyler! We love to see you drive away satisfied and grateful to have you with the Fred Anderson Honda family. See you next time!

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