Lance is a superb Service Writer/ Asst Service Manager.
His team even found a nail in my front tire. Well done!
His team even found a nail in my front tire. Well done!
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by Phil
Service Price Transparency
Nov 01, 2026 -
Fred Anderson Honda responded
Phil, thank you for your excellent review of Lance and the team at Fred Anderson Honda. We're here when you need us next!
have consistently had great experiences with Fred
Anderson Honda, both with the dealership and its service department, which is why my overall rating has been a 9/10. However, during my most recent s
Anderson Honda, both with the dealership and its service department, which is why my overall rating has been a 9/10. However, during my most recent service visit, the windshield washer fluid was not refilled as expected. While this may seem like a minor oversight, it raises concerns about what else might have been overlooked during the service. I would rate my most recent service experience a 5/10. I have generally been satisfied with the professionalism and service provided, but attention to detail is important, especially when customers trust the dealership to properly maintain their vehicles. I hope this feedback helps improve consistency and quality control moving forward.
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by marcosmosqueda
Service Price Transparency
Oct 26, 2026 -
Fred Anderson Honda responded
We're glad to know you've had great experiences with us in the past, but we're sorry to hear about the oversight during your recent visit. Your feedback is important and helps us improve our consistency and quality control. We'll address this issue with our team to ensure it doesn't happen again. Thank you for bringing this to our attention, and we hope to see you again soon.
Cory Pritchett - Service Manager - cpritchett@anderson-auto.net
Always feel very confident in Lance to take care of our
cars when we come for service .
cars when we come for service .
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by Bebe Howell
Service Price Transparency
Oct 16, 2026 -
Fred Anderson Honda responded
Bebe, we are so thankful for your business and your review! - The Fred Anderson Honda Team
We have always gotten great service from Lance, he cares
about his clients and does his best for them
about his clients and does his best for them
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by Mfdking
Service Price Transparency
Oct 14, 2026 -
Fred Anderson Honda responded
We're thrilled to hear you've consistently received top-notch service from Lance! We look forward to working with you again at Fred Anderson Honda.
Lance at Fred Anderson Honda, Awesome customer service.
He made sure I was taken care of to the fullest. Thanks Lance
He made sure I was taken care of to the fullest. Thanks Lance
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by anorlishia
Service Price Transparency
Oct 11, 2026 -
Fred Anderson Honda responded
Thank you for choosing Fred Anderson Honda and for highlighting the excellent service Lance provided. We will share your kind words with him.
Great communication and great service and friendly
workers thank you for all you do I would definitely recommend this dealer to friends and family
workers thank you for all you do I would definitely recommend this dealer to friends and family
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by enormoe
Service Price Transparency
Oct 11, 2026 -
Fred Anderson Honda responded
Thank you for your recommendation! We’re happy you had a positive experience with our team. We appreciate your business at Fred Anderson Honda!
Good Dealership.
Device and sales department very easy to work with. Lis tens to your problems.
Device and sales department very easy to work with. Lis tens to your problems.
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by jcrhodes25
Service Price Transparency
Oct 10, 2026 -
Fred Anderson Honda responded
We really appreciate you taking the time to leave Fred Anderson Honda this awesome review, thank you!
Using this dealership for 5 years and also had excellent
customer service. Very professional snd customer focused.
customer service. Very professional snd customer focused.
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by Lappycbart
Service Price Transparency
Oct 10, 2026 -
Fred Anderson Honda responded
Thank you for your loyalty over the past five years! We appreciate you choosing Fred Anderson Honda and we look forward to helping you again down the road. Safe travels!
They are alway very professional and courteous-everyone
from the manager to the mechanic. They did an excellent job and very quick.
from the manager to the mechanic. They did an excellent job and very quick.
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by debbie8727
Service Price Transparency
Sep 24, 2026 -
Fred Anderson Honda responded
Thank you for sharing your feedback, Debbie! We truly appreciate your confidence in our team! -Fred Anderson Honda
I’ve been very pleased with the dealership.
The service department has taken care of me each time I went. The family plan is great.
The service department has taken care of me each time I went. The family plan is great.
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by tylerwatford
Sep 22, 2026 -
Fred Anderson Honda responded
Thank you for sharing your positive experience with our Service Department, Tyler! We love to see you drive away satisfied and grateful to have you with the Fred Anderson Honda family. See you next time!