Brenham Chrysler Jeep Dodge

We had a very good experience at this dealership. We were very pleased at how we were treated by all their employees. All good with no complaints at all! We were very pleased at how we were treated by all their employees. All good with no complaints at all! More

The staff were knowledgeable and friendly. Purchasing our vehicle was a fun and smooth experience! They were attentive, but not pushy. They worked with the finance department and bank to low Purchasing our vehicle was a fun and smooth experience! They were attentive, but not pushy. They worked with the finance department and bank to lower our rate and monthly payment after approval. Scott, Billy in finance, and Mr. Bothe exceeded our expectations. We love our new Wagoneer and will return to Brenham in the future for our automotive needs! More

Jody is a rockstar. Was leaving for work in Louisiana when my oil overfill light came on. Jody found the solution and had me back on the road in about an hour. She has a Was leaving for work in Louisiana when my oil overfill light came on. Jody found the solution and had me back on the road in about an hour. She has always been helpful. More

My truck isn’t completely fixed. They don’t work well with outside service contracts. Do not recommend. Has my truck got a month and a half and didn’t complete all the repairs author They don’t work well with outside service contracts. Do not recommend. Has my truck got a month and a half and didn’t complete all the repairs authorized by the service contract. No response from management while my truck was there. Just like everything else you gotta out of town to get good service. More

My 2023 2500 was having transmission issues. Problem diagnosed and solved in a very timely manner! Problem diagnosed and solved in a very timely manner! More

From the Service Manager to the Service Advisor, they went way beyond the call of expectations. They solved the electrical problem that had been giving me fits for weeks! Jody is a joy to work with.and went way beyond the call of expectations. They solved the electrical problem that had been giving me fits for weeks! Jody is a joy to work with.and knows what she's talking about! More

One of the easiest and most pleasant purchases from a dealership in a while. Everyone from sales to paperwork was a pleasure to work with and didn’t have to spend 4hours at the dealership. dealership in a while. Everyone from sales to paperwork was a pleasure to work with and didn’t have to spend 4hours at the dealership. More

Great bunch of people! Made my purchase quick and easy. I would buy from them again. Made my purchase quick and easy. I would buy from them again. More

Fast service, reasonable price. They also dropped me off and picked me up afterwards. I highly recommend They also dropped me off and picked me up afterwards. I highly recommend More

I experienced the worst customer service at Brenham CJD. I took my $90k TRX for hail damage. I was given a reasonable 2-day time frame and a $10k quote, which I happily agreed to. After 2 days, I was told t I took my $90k TRX for hail damage. I was given a reasonable 2-day time frame and a $10k quote, which I happily agreed to. After 2 days, I was told their employee chipped and damaged paint on the hood of my vehicle and that they would need to make an additional $500 claim to my insurance. After approximately 9 days, I received my vehicle with my rear driver’s side interior door panel barely hanging on by 2 or 3 clips, as well as my hood vents. I made them aware of the discrepancies and again was told that an additional $500 claim would have to be made for the repairs. $11,000 dollars later, I asked Mike, the manager of the collision center, to explain to me why my insurance and eventually myself would have to pay for the bill of their employees’ negligent actions? To which he replied, “These things happen when removing/replacing parts.” In which I totally agreed, but it should not be an additional claim to my insurance if it was their actions. Mike began to belittle my profession (I was wearing my fire department shirt), rudely saying, “Well, do you pay for the damages that occur when you’re saving people from a fire?”and “I don’t care if your parts come in or if your vehicle gets fixed” while trying to shove me out of his office. I got upset and asked him to please not put his hands on me, while Mike saying, “What, do you want to hit me? Go ahead!” At this point, I exited myself from the situation and just asked them to do the claim and to please just fix my vehicle.” If this is the work being done on a $90k vehicle, imagine what is done to those less fortunate just trying to get their vehicle fixed. I have read other reviews about Mike’s horrible customer service, and hope that BCJD can make customer experiences better, but for myself this will be the last time i have work done on my vehicles at this location. More