Brian Harris BMW

Great customer service fast turnaround will service with Brian Harris every time. Very friendly staff Rick call when my vehicle was ready. Car was very clean Brian Harris every time. Very friendly staff Rick call when my vehicle was ready. Car was very clean More

Concerning selling me a car the service was very good but concerning getting work or a oil change the service is not that good at this facility! concerning getting work or a oil change the service is not that good at this facility! More

Jocelyn was absolutely awesome! I buy a car every 3 to 4 years and she was by far the best salesperson I’ve dealt with so far. years and she was by far the best salesperson I’ve dealt with so far. More

Really the service after the sale is very poor! The staff is a best disengaged. They communication skills would be laughable. How they have remained in business if baffling. is a best disengaged. They communication skills would be laughable. How they have remained in business if baffling. More

Carly Boos was the best! She made our experience so easy! She was so friendly. I highly recommend everyone go see her for their car needs!! She was so friendly. I highly recommend everyone go see her for their car needs!! More

Our salesperson Ms. Brooke was outstanding! She went above and beyond helping us find the right car. Patiently explaining features of the car. All while making us feel right at home. Thanks Ms. Brookes above and beyond helping us find the right car. Patiently explaining features of the car. All while making us feel right at home. Thanks Ms. Brookes More

Excellent customer guest services for vehicle repairs. Their shop service Technician reviews all areas of repairs and sends a video to customer before repairs are done. Their shop service Technician reviews all areas of repairs and sends a video to customer before repairs are done. More

Great dealership. Always friendly helpful staff. Would recommend this dealership to everyone I know. The service was outstanding. Quality of work was very good. They stand behind their work and only do th recommend this dealership to everyone I know. The service was outstanding. Quality of work was very good. They stand behind their work and only do the work that is required. More

I really like coming to BMW everyone one was really nice n helpers to me n sales was really nice to they told me My BMW light was n n helpers to me n sales was really nice to they told me My BMW light was n More

I have always been a Peake customer and December 2019 I purchased my first BMW from this dealership because SALES DEPARTMENT SOLD ME THE CAR! They did a great job. However, it has been downhill ever sinc purchased my first BMW from this dealership because SALES DEPARTMENT SOLD ME THE CAR! They did a great job. However, it has been downhill ever since when dealing with service. My 2019 BMW 548i is wonderful! However I had a "rattle" in my exhaust and was attempting to get it repaired. I have been in literally 5 times, most of which were wasted trips due to the service department either "sending the part back, or using it on someone else's vehicle. Took car in and was diagnosed and told they would order the necessary part. I never heard from them so upon checking, they said I didn't get in fast enough. So, second and third attempts they received the "wrong part" !!!! Fourth attempt, I was emailed, texted and called to remind me of my upcoming appointment. I arrived, left with a friend for lunch at during lunch was Called and notified it was the wrong part, yet again. I left my car there and was given a loaner, as the part would be "overnighted'. Two days later I was asked to "SEND A PICTURE OF MY EXHAUST"! and guess what? Wrong one received. I'M done!! Called and informed service rep to take me off the books, I'm done! I have never heard from anyone at the dealership to date. Oh and did I forget that about halfway through this ordeal I called and left a message for service MANAGER to please call me. NEVER DID!!! More