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Brian Harris BMW
Baton Rouge, LA
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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240 Reviews of Brian Harris BMW
February 16, 2020
The service representative was terrific but... Three times during the life of this car, I have had to return the car to the dealer immediately after my car was serviced because of mistakes made during t times during the life of this car, I have had to return the car to the dealer immediately after my car was serviced because of mistakes made during the service visit. This recent visit led to the same outcome: a hose was left unattached, which caused problems. More
by rdalton556
Employees Worked With
Brian Harris BMW
February 16, 2020
Great service Always great service. Only complaint: I wish I they wouldn't have attempted to sell me an unnecessary alignment and two front tires after I had on Always great service. Only complaint: I wish I they wouldn't have attempted to sell me an unnecessary alignment and two front tires after I had only driven my newly leased car for 4,000 miles. Seems like they were over-scrutinizing my car's maintenance. Car drives fine, tires are fine. More
by markswarner
Employees Worked With
Brian Harris BMW
February 16, 2020
We worked with Donnie who was very courteous and knowledgeable. We highly recommend Brian Harris BMW used car dept. great service, great deals, and great people. knowledgeable. We highly recommend Brian Harris BMW used car dept. great service, great deals, and great people. More
by jared_benoit1234
Employees Worked With
Donnie , Brian Harris BMW
February 15, 2020
Rick is fantastic. I have worked with him several times. He does a great job staying in touch with me and explaining any repairs or needed maintanence He does a great job staying in touch with me and explaining any repairs or needed maintanence More
by Edyce1
Employees Worked With
Rick, Brian Harris BMW
February 15, 2020
Great experience! Rick was very helpful and took time to explain the problems with my vehicle. Loved the video from the mechanic about the services needed. Very impressive service department. explain the problems with my vehicle. Loved the video from the mechanic about the services needed. Very impressive service department. More
by waynebono
Employees Worked With
Rick Townley , Brian Harris BMW
February 14, 2020
We really enjoyed buying our car from Brian Harris BMW. Brad was great to work with! Very accommodating. We are very satisfied with our purchase. Brad was great to work with! Very accommodating. We are very satisfied with our purchase. More
by DK
Employees Worked With
Brian Harris BMW
February 14, 2020
I made my first car purchase from Carly Boos at Brian Harris BMW in Baton Rouge. Carly was very knowledgeable, friendly, and easy to work with. I got the exact car I was looking for at a fair price. I wo Harris BMW in Baton Rouge. Carly was very knowledgeable, friendly, and easy to work with. I got the exact car I was looking for at a fair price. I would 100% buy another car through her and recommend her to anyone in search of a new car! More
by Abbeyerwin
Employees Worked With
Carly Boos, Brian Harris BMW
February 13, 2020
This is a great dealership to work with. Sales and service departments are very efficient and friendly. Tommy Thompson has always been there to advise,answer and explain everything in a way that I ca service departments are very efficient and friendly. Tommy Thompson has always been there to advise,answer and explain everything in a way that I can understand! Rick Townley is certainly a asset in the service department. He has been very helpful and kind to me. More
by rblowe68
Employees Worked With
Rick Townley,Tommy Thompson , service department , Brian Harris BMW
February 13, 2020
I was was very impressed with the improvements to the service at Brian Harris. I was greeted immediately, comfortable waiting area, was kept informed with the process of the actual car service. Checking service at Brian Harris. I was greeted immediately, comfortable waiting area, was kept informed with the process of the actual car service. Checking out was painless and quick. A huge improvement from the previous years. More
by mseeling1
Employees Worked With
Brian Harris BMW
