Brickell Buick & GMC

Best Service and Price I am absolutely blown away and cannot say enough about how impressed I am by the leadership of this dealership the manager Mario Diaz Goes absolutely I am absolutely blown away and cannot say enough about how impressed I am by the leadership of this dealership the manager Mario Diaz Goes absolutely above and beyond to ensure exceptional customer service is provided at all levels of his dealership I have never had a more smooth transaction in my life and the deal I got is one that nobody would even touch not even my friends at a competing dealership! The finance Process is the smoothest I have ever experienced I was literally in-and-out of the dealership in less than an hour after picking my vehicle signing the contracts and taking all the stuff from my old car and putting it into my new one I highly recommend this dealership and am extremely grateful to Mario Diaz and his exceptional staff that treated me so unbelievably More

Muy buen Dealer Siempre me ha ido bien en Brickell Motor, por eso siempre regreso. Lo recomiendo 100%. He ido al Honda Brickell Motor y a GMC Buick y en los dos me ha Siempre me ha ido bien en Brickell Motor, por eso siempre regreso. Lo recomiendo 100%. He ido al Honda Brickell Motor y a GMC Buick y en los dos me ha ido bien. More

Amazing Reliable and excellent customer service. Jonathan Diaz have been so nice and willing to satisfy the customer needs. He is doing the amazing job so far Reliable and excellent customer service. Jonathan Diaz have been so nice and willing to satisfy the customer needs. He is doing the amazing job so far. Thanks. More

Good work Service was fast and courteous. Service rep took the time to explain the work and the charges. I would recommend this dealership's service department Service was fast and courteous. Service rep took the time to explain the work and the charges. I would recommend this dealership's service department More

Amazing service Wow how fast of a service they got the job done on the same day could have been happier thanks again love my Buick Regal GS such a great service from Wow how fast of a service they got the job done on the same day could have been happier thanks again love my Buick Regal GS such a great service from the people in Brickell Buick More

Great same day service Betty was great and did the full service same day and they sent a Lyft for me to and from work. Will be back again Betty was great and did the full service same day and they sent a Lyft for me to and from work. Will be back again More

Great experience Jackie offered me and delivered me a service of excellence, one the best service that I ever had. Definitely I will return to do business here Jackie offered me and delivered me a service of excellence, one the best service that I ever had. Definitely I will return to do business here More

Disappointed I wouldn’t come to this dealer to service a car ever again. Jonathan and Betty's are not the kind of people that you can trust. They both lied to me I wouldn’t come to this dealer to service a car ever again. Jonathan and Betty's are not the kind of people that you can trust. They both lied to me about my truck issue and worst of all the way they “fixed” my problem with “crazy Glue” is unprofessional. I don’t have anything nice to say about this place and i even called GMC customer service and i have a case which i know would make no difference. Julio doesn’t have the personality or leadership to be a manager. I’m buying an SUV for my wife but after all this headache I rather go to A Ford dealership. More

Customer Service Excellence! My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle prompt My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle promptly and accurately. The several times I’ve had to have my vehicle serviced here I have not been disappointed. More

Car repair I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going t I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going to an auto parts store and getting well quality parts I only ended up spending $150 on parts so they were trying to charge me $1,150 in labor. I took my car to a well known mechanic and was able to get the work done for only $300. He explained to me that the work was very simple and was no way I should’ve been charged $1,150 in labor for a job that takes just about a hour or two. More