Bristol Toyota Scion

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Barb Azevedo and Buddy Bettencourt

My Review of Bristol Toyota Scion:
My wife and I had a fabulous experience with all of the staff at Bristol Toyota.

We were interested in purchasing a Prius, but having never driven one we weren't sure if we'd like it. I emailed Barb and arranged to test drive an 08 Prius they had on the lot, but was outside of our price range. We arrived and a manager immediately introduced us to a sales associate (Buddy) to test drive the vehicle. He gave us a great lesson on how the vehicle worked and we took it for a spin. We got back to the dealership and he answered questions - never once trying to get us to buy the car since they knew our interest was only to drive one.

After a week or so of searching at other dealerships with very different experiences than that of Bristol Toyota, we managed to finance a deal that let us drive the immaculate 08 Prius we test drive that first night home.

The vehicle was offered, not negotiated - but offered, at several hundred dollars below Edmunds.com's True Market Value and with a small addition to the sales price has a 7 year/ 100000 mile warranty that covers almost anything. Any problems, we'll take the vehicle back to Bristol Toyota because they're customer service is head and shoulders above every other Toyota dealer within 25 miles.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe DeMello

My Review of Bristol Toyota Scion:
After several frustrating days of car shopping, I found my way to Bristol Toyota. Immediately my experience was positive. I first called and spoke with Joe DeMelllo. When I arrived, he was waiting for me and proceeded to give me his full attention. At this point, I was sure I wanted a Prius but was encountering great difficulty finding the exact exterior/interior color that I wanted. Joe assured me he could find it and just a few days later I was driving away in the exact car that I wanted, smiling all the way home. Joe did an awesome job with this sale. I would highly reccomend Bristol toyota to anyone in the Toyota shopping market!! He was completly thorough in educating me about the features of the Prius. charged me a very fair price and made sure that I was completely satisfied with my choice before I left the lot. Thank Joe!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JESS BROWNELL

My Review of Bristol Toyota Scion:
FROM THE TIME I INQUIRED ABOUT A VEHICLE TO THE TIME I PURCHASED ONE WAS A VERY PLEASANT EXPERIENCE.IT TOOK ME ABOUT THREE WEEKS AND TEST DRIVING MANY DIFFERENT MODELS TO FIND THE ONE I WAS COMFORTABLE WITH.DURING THIS TIME I WAS NOT PRESSURED AT ANY TIME AND THE SALESMAN WAS VERY PLEASANT TO DEAL WITH.BRISTOL TOYOTA WILL SEE ME AS A FUTURE CUSTOMER.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Julian Swartz

My Review of Bristol Toyota Scion:
Very helpful, professional. Very knowledgable about the vehicle (Rav 4)that we were interested in purchasing. The entire process was "painless", treated fairly. Sales, service, finance and even the owner were outstanding. I would not hesitate in recommending Bristol Toyota Scion.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: BUDDY & I THINK BRIAN

My Review of Bristol Toyota Scion:
I BOUGHT A PRE-OWNED COROLLA IN 2001 AT BRISTOL TOYOTA AND WAS VERY PLEASED WITH MY CAR AND THE NO PRESSURE SALE. I WANTED TO REPLACE MY 1998 CAR SO I RETURNED TO THE DEALERSHIP AFTER RESEARCHING THEIR INVENTORY. I THOUGHT I WANTED A 2007 COROLLA BUT IT JUST DIDN'T CLICK FOR ME WHEN I TEST DROVE IT. THEN BUDDY SHOWED ME A CAMRY THAT HAD THE SUN/MOON ROOF THAT I WANTED. I LIKED THE CAR BUT NOT THE COLOR. AS I WAS THANKING BUDDY FOR HIS TIME HE POINTED TO ANOTHER CAMRY IN THE LOT THAT HAD WHAT I WANTED (AND MUCH MORE-XLE) AND IT WAS THE SILVER COLOR I REALLY LIKED. I FELL IN LOVE WITH THE CAR BUT IT WAS A BIT OLDER THAN I WANTED. I FELT I REALLY WANTED THE CERTIFIED WARRANTY FOR AT LEAST 4 YEARS. AT THIS POINT BRIAN, THE SALES MANAGER, CAME OVER TO FIND OUT WHAT HE COULD DO TO MAKE ME HAPPY AND I EXPLAINED ABOUT THE WARRANTY SO HE OFFERED ME AN ADDITIONAL 2 YEARS FULL COVERAGE. SO NOW I HAVE THE CAR WITH EVERYTHING IT POSSIBLY COULD HAVE,A GREAT FINANCING RATE,THE COLOR I LOVE,AND A 4 YEAR WARRANTY. NOW HERE IS WHERE IT GETS EVEN BETTER. WHEN I GOT HOME I WAS REVIEWING THE PAPERWORK AND I NOTICED I WASN'T CREDITED FOR THE $200 OFF INTERNET COUPON SO I EMAILED BUDDY AND SUGGESTED THAT THEY COULD INSTALL A REMOTE STARTER AND WE WOULD CALL IT EVEN. I COULDN'T BELIEVE IT BUT THEY AGREED TO THAT AND ALSO APOLOGIZED FOR MISSING THE COUPON. I CAN'T WAIT TO PICK UP MY CAR AND START PLAYING WITH ALL THE FANCY FEATURES. AND THIS IS FROM A TRUE RHODE ISLANDER WHO DROVE FROM LINCOLN, ABOUT 40 MIN., PASSING BY MANY DEALERSHIPS JUST TO GO TO BRISTOL TOYOTA. I WILL NEVER BUY ANOTHER CAR ANYWHERE ELSE.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve B., Brian, Barbara, Anna

My Review of Bristol Toyota Scion:
I built my new vehicle on Toyota.com and sent it to Bristol Toyota for a quote. Barbara (internet sales) was very responsive to my questions and quoted me a fair price. When I went in to finalize the deal, they offered a fair value for my trade and had the new vehicle ready within a few days (the vehicle I wanted had to be transferred from another dealership). Both Steve (sales rep) and Brian (sales manager) were friendly and straightforward during the entire process. Anna (finance) was also pleasant to deal with during the closing process. I never felt pressured or lied to throughout the transaction, which was nice. They delivered everything they promised and made it quick and painless. I would definitely recommend this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Bristol Toyota Scion:
Ability to contact someone via the Internet was veru helpful. Barbara Azevedo was very pleasant and quick to respond to my inquiry. Honest and fair as well. Went I went to the dealership I met with Norm then Ana, Finance, and it was an easy, hassle-free way to purchase my new Toyota Camry XLE. Would definetly do business with this dealer again Irene Ferreira 401-261-5670

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Axtel

My Review of Bristol Toyota Scion:
I just purchased a 2010 Rav 4from Steve Axtel at Bristol Toyota. This is the first time that buyin a car has not been aggravating, frustrating and nerve racking. I am a 63 year old female and have bought many Toyota's since my first one in the 70's. This is the first time that I can honestly say that it has been a pleasurable experience. Steve Axtel, my salesperson, was pleasant, courteous, knowledgeble, patient, cooperative, and flexible. He worked with me every step of the way. There was no "let bring in the big guns" philosophy as in other dealership. I was not threatened, lied to, coerced, or otherwise intimidated as I have always been at other dealerships.I left Bristol Toyota with my new car and had no regrets whatsoever. I felt like I had received a fair deal. From the moment I walked in the door I was made to feel comfortable by everyone and was treated respectfully. What is strange is that when I went to take a test drive and met Steve, I was not actually in the market for a new car. By the time that I left the dealership that afternoon, I was really hoping that I could do business with them. They are a very unique dealership and Steve is not your typical salesman. Finally I have found a dealership truly deserving of selling Toyotas and I will return there for service and to buy a cars in the future. It was a uniquely satisfying experience and I can't say enought about the staff and Steve at Bristol Toyota. Thank you to all of you and especially to you Steve.
Sincerely,
Cheryl Modzelewski

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Blakely

My Review of Bristol Toyota Scion:
The overall experience of purchasing my new truck was excellent. I worked with Steve Blakely and the sales team to finalize the sale. I was able to do most of the conversation with Bristol Toyota on the phone, at my convenience. I did not feel pressured to buy the truck at any time. When the deal was finalized, I felt as though I had made another good purchase from a dealership I trust.

I am a long time customer. I have purchased ten vehicles from Bristol Toyota and my son has purchased two. I also bring all of our cars in for service regularly and have a tremendous amount of confidence in them. To be able to walk into a dealership and be on a first name basis with managemnet, sales and service has made owning a car an enjoyable experince.

Thanks Bristol Toyota!

Jon Donahue

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: steve blakely

My Review of Bristol Toyota Scion:
It was the first dealership when I arrived that didn't run out looking for a sale. They let my sister and I look around. When I was ready, I went and inside and asked for a saleperson.

Steve was very nice, friendly and accommodating. I took the rav4 for a drive and loved it but I wasn't ready for the paperwork. I asked to see them the next day and wasn't pushed into anything. He introduced us to the manager and walked us out.

I came in the next day and made the deal that I wanted and bought my car. Brian was worked real hard to get what I wanted. I was very pleased with everything.

I told them you really don't know how I could have been but actually there was no need whatsoever to be crazy so to speak.

I highly recommend this dealership without all the hassles . Thanks Steve

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