Brown Dodge Chrysler Jeep RAM

If Jeep could bottle the perfect salesperson, it would be Josh Valdez from Brown Dodge in Devine, Texas. From our very first conversation, Josh Valdez impressed me with his professionalism, warmth, and at Josh Valdez from Brown Dodge in Devine, Texas. From our very first conversation, Josh Valdez impressed me with his professionalism, warmth, and attention to detail. I reached out about finding a "mom car" that could seat six, stay within my budget, and still feel like my car, and he delivered exactly what I wanted. Before I even set foot in the dealership, Josh Valdez had everything lined up. The paperwork was prepared, the vehicle was detailed, and all I had to do was show up and fall in love with my new car. What made this experience even more meaningful is that I had almost purchased the exact same vehicle from another Jeep dealership. Unfortunately, that visit ended in one of the most unprofessional and embarrassing encounters I've ever had, a sales manager at IPAC spoke to me in a way that left me humiliated, right in front of my mother and my three-year-old. When I told Josh about it, he didn't just shrug it off , he took the time to listen, to understand, and to reassure me that my business and my trust were valued. He turned what had been a terrible situation into an incredible, confidence-restoring experience. Josh Valdez didn't stop at the sale. He followed up with me three separate times to check how I was enjoying the car, to answer any questions, and to make sure I knew I could reach out to him anytime. That type of follow-through is rare, it shows that he truly cares about his customers and stands behind what he sells. Josh Valdez isn't just a great salesman; he's an asset to Jeep as a brand. He represents honesty, respect, and exceptional customer service in every interaction. I can say with absolute confidence that Brown Dodge in Devine is where you need to go if you want a smooth, enjoyable, and truly personal car-buying experience. Josh Valdez, you've set the standard. Jeep should be proud to have you on their team. More

Always had to call for update on vehicle. Would never receive a call. No good. Would never receive a call. No good. More

Courteous people who are very helpful. And a service department that is very knowledgeable and takes care of the vehicle And a service department that is very knowledgeable and takes care of the vehicle More

Julio was very helpful when I had to have my battery replaced. I am a long time customer of this dealership. replaced. I am a long time customer of this dealership. More