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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
632 Reviews

632 Reviews of Bryan College Station Toyota - Service Center

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August 17, 2025

Didn't do full inspection and check brakes. Left oil on door and seat. Staff was spitting on concrete near entrance door. More

by daviemichaelus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bryan College Station Toyota responded

We apologize for the experience you had during your visit. Please reach out directly so we can discuss your concerns and review the situation with our team to ensure proper service and professionalism. Customer Relations Manager customerservice@purdygroupusa.com

August 16, 2025

Tanner and the whole service department did an amazing job and got the job taken care of!! More

by MIGUELCARPIO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad Tanner and the service department were able to take care of everything and provide a great experience. Customer Relations Manager customerservice@purdygroupusa.com

August 16, 2025

Why do I have time weire at least '15' words? I can sum my experience up in a lot less ... Excellent! More

by glrusl
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the names of the other service folks involved with my service, but all were great!
Aug 18, 2025 -

Bryan College Station Toyota responded

We are happy to hear your experience was excellent! A few words can go a long way when the service is that good. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

August 16, 2025

From setting a service appointment, through the completion of the service, customer-focused; continuous communication through the process; comfortable wait (and even accessible work) areas; no "sur More

by JVANEGAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bryan College Station Toyota responded

We are glad to hear every part of your service experience was smooth and customer-focused! It’s great that the clear communication, comfortable facilities, and attention to detail made your visit excellent. Customer Relations Manager customerservice@purdygroupusa.com

August 13, 2025

Easy to schedule service. Very courteous staff with great communication skills. Fast and efficient completion of work while we waited in a comfortable seating area. More

by judyweison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad our team could make scheduling and completing your service easy and efficient, all while keeping you comfortable. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

August 13, 2025

Easy to deal with. Service was done quickly and ready when expected. Always professional and friendly. More

by JDEANACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad that our team could provide quick and professional service, making your visit easy and enjoyable. We appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com

August 12, 2025

Very good experience. Excellent customer service in a minimum amount of time. The salesman that we dealt with was very good. Would recommend the dealership to all other pe More

by TAQUARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad you had a positive experience and appreciated the efficient service from our sales team. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

August 10, 2025

Very pleased that the service was performed so promptly. Dealing with Carey was an absolute pleasure. More

by JHARRISONLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Carey made your experience a pleasant one and that your service was handled promptly. Customer Relations Manager customerservice@purdygroupusa.com

August 09, 2025

The service department was cordial and professional . The fix my light defect and installed my bed cover in a timely manner. More

by amb2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are pleased to hear the service department was professional and handled your repairs and installation promptly. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

August 09, 2025

it was a good job done quickly and the facility was a good place ok More

by DTIMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad the job was done quickly and you found the facility to be a good place. Have a good day! Customer Relations Manager customerservice@purdygroupusa.com

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