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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
551 Reviews

551 Reviews of Bryan College Station Toyota - Service Center

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May 09, 2025

Polite, efficient and professional staff. I had never been to this specific location but I was pleasantly surprised by their response. More

by mglohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad the team made a strong first impression with their professionalism and efficiency. We appreciate your visit and hope to see you again! Customer Relations Manager customerservice@purdygroupusa.com

May 07, 2025

Russ is the best at what he does. I really appreciate his help and care. More

by jakeroeschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Russ provided the support and attention you needed—he will be happy to hear he made a difference. We appreciate your trust! Customer Relations Manager customerservice@purdygroupusa.com

May 07, 2025

Gian was friendly, knowledgeable and helpful. He found exact car I wanted and got it delivered fast. Strongly recommend BCS Toyota More

by MMLEATHERWOOD
Recommend Dealer
Yes
Employees Worked With
Giancarlo Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for the great feedback! We are glad Gian made your experience smooth and efficient by finding the exact car you were looking for. We appreciate the recommendation and hope you enjoy every mile in your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

May 07, 2025

Ron Broesche came to my rescue & got my car back on the road again. A local business had damaged my car trying to do an oil change. My car was undrivable. Within 10 min the Toyota shuttle with friendly Fer More

by MAGNUM88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando, shuttle driver
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Ron and Fernando were there when you needed support the most and helped get your car back on the road quickly and safely. It's great to know you felt taken care of every step of the way—we look forward to seeing you at your next service visit! Customer Relations Manager customerservice@purdygroupusa.com

May 06, 2025

Excelente servicio, buena atención, rápido, eficiente, me encanta mi asesor tanner muy amable y educado More

by MUTE13JMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que recibiste un servicio rápido, eficiente y con excelente atención. Tanner estará encantado de saber que apreciaste su amabilidad y profesionalismo. ¡Te esperamos en tu próxima visita! Customer Relations Manager customerservice@purdygroupusa.com

May 06, 2025

A Great Place to do business. My Toyota was checked in great time. Waiting time was at a minimum.. More

by LDOMINGUEZ51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for the feedback! We are glad your visit was efficient and that everything was handled in a timely manner. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

May 05, 2025

Justin is always worked with me to get the best price and get my truck back to me as quick as possible. Toyota is the best choice possible. More

by tyler.burkhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Bryan College Station Toyota responded

Thank you for the kind words! It is great to hear Justin has consistently looked out for you and kept things moving efficiently. We are glad you are happy with your experience—Toyota’s lucky to have your support! Customer Relations Manager customerservice@purdygroupusa.com

May 04, 2025

Service was provided 4/15/25, didn't I already fill out that review? Ron was outstanding. Word minimums are offensive More

by TCLB86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Bryan College Station Toyota responded

Thank you for taking the time to recognize Ron’s outstanding service. We appreciate your previous feedback and understand the frustration with review requirements. Your input, no matter the length, is always valued. Customer Relations Manager customerservice@purdygroupusa.com

May 04, 2025

I recently brought in my vehicle for service and specifically requested to the Service Manager to have the back right door panel inspected due to it rattling and detaching on its own. However, upon More

by pcffaria
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carey Hausenfluck
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Bryan College Station Toyota responded

Thank you for bringing this to our attention. It’s concerning to hear that a request made directly to our Service Manager wasn’t documented or addressed properly. That is not the level of care we aim to provide. We apologize for the oversight and would appreciate the opportunity to correct this for you. Please feel free to reach out so we can make sure your concern is properly handled. Customer Relations Manager customerservice@purdygroupusa.com

May 04, 2025

Making a reservation was easy and efficient. Wait time was reasonable. Heather was courteous and friendly. More

by 79 Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Bryan College Station Toyota responded

Thank you for the feedback! We are glad the process was smooth and that Heather helped make your visit a pleasant one. We will be happy to welcome you back next time! Customer Relations Manager customerservice@purdygroupusa.com

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